All-Star Sports review for Return Prime:Return & Exchange

April 9, 2025

Still in the final setup phases of this app, but so far fairly happen. I did find that it doesn't integrate perfectly with UPS for automation (auto-approval of requests), but otherwise the customer interface is great and the admin interface is straightforward. The support chat is pretty quick and helpful as well. Looking forward to getting fully up and running. Added to this, while we run into issues every now and then, the Return Prime CS team is always very quick to address and resolve the issue as quickly as possible. We also no longer utilize UPS and would love to see Return Prime work with FedEx for our return labels so we will be keeping the rating at 4 stars at least until that is available.