Rating

4.9

feedback

776

Reviews

chart

#81

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    19%
  • Less than a year
    50%
  • More than a year
    18%

Reviews Summary

The reviews for the Return Prime Shopify App are overwhelmingly positive, with users praising the exceptional customer service and prompt support provided by the team. Customers appreciate the user-friendly interface of the app and its ability to automate the return and exchange process efficiently. The support team is highlighted as a standout feature, with many users mentioning quick responses, helpful solutions, and personalized assistance. Additionally, users commend the app for its ease of use, fast setup, and various customization options to tailor the return process to their specific needs. However, there are a few mentions of issues with app functionalities and support responsiveness in some cases.

Highlights

Exceptional customer service and prompt support
User-friendly interface and automation of return process
Ease of use and customization options
Issues with app functionalities and support responsiveness

Rating Breakdown

  • 5
    98% (759 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 9, 2025

Great online chat service!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Best customer support ever encountered with any application. They resolve your queries in minutes and also help in all the integration. Best app to handle your returns and exchanges, so many customisations are possible which are not available on any other apps.

Store

Rioz

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Amazing support. They are prompt and quick in responding and resolving issues over a chat, or one can also easily schedule a zoom call in case of more complex issues. The app is also very user friendly and automates the return and exchange process to simplify it significantly! Good work return-prime

Using app

14 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 30, 2024

It’s absolutely amazing!! Mr Hyelladi helped me so much to get through my problems

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2024

great support

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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