Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
740
Reviews
Chart
#264
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Return Prime Shopify App are overwhelmingly positive, with users praising its efficiency in managing returns and exchanges, excellent customer service, and easy onboarding process. Many users highlighted the quick responses from the support team and the helpfulness of individual team members in resolving issues. The app is commended for streamlining the return process, saving time, and improving the overall customer experience. However, there are a few negative reviews mentioning issues with customer support responsiveness, unexpected charges, and technical glitches that impacted the return process negatively.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 17%
Less than a month 27%
Less than a year 40%
More than a year 14%
All reviews
5 / 5 Share
July 2, 2026

Store Using app Total reviews Average rating
Rare Juniors About 1 month 1 5.0
5 / 5 Share
June 24, 2026

best experience with return and prime

Store Using app Total reviews Average rating
Ghumar Trend 7 months 1 5.0
5 / 5 Share
June 24, 2026

Its a great app for returns and exchange ...

Store Using app Total reviews Average rating
THREADCURRY Almost 2 years 8 4.0
5 / 5 Share
June 23, 2026

I've been using this app for about a year and I love it. Customer service is great and it does everything I need!

Store Using app Total reviews Average rating
VIXN Over 1 year 3 5.0
5 / 5 Share
June 21, 2026

great support and prompt responses

Store Using app Total reviews Average rating
Bianca & Bridgett Over 3 years 1 5.0

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