Return Prime:Return & Exchange for Shopify

Return Prime:Return & Exchange

Automate Returns & Exchanges. Turn Refunds into Revenue
Rating
4.8
Feedback
725
Reviews
Chart
#263
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising its efficiency in managing returns and exchanges. Customers appreciate the app's ease of use, helpful features, and the excellent customer service provided by the support team. Users have highlighted the app's ability to streamline the return process, improve customer experience, and save time for both merchants and customers. The support team is commended for being responsive, knowledgeable, and quick to resolve any issues that arise. However, there are a few negative reviews that mention concerns about billing, lack of certain features like email notifications for admins, and instances of unreliable customer support.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 17%
Less than a month 28%
Less than a year 39%
More than a year 15%
All reviews
5 / 5 Share
Aug. 8, 2026

Store Using app Total reviews Average rating
Arso Amsterdam 4 days 1 5.0
3 / 5 Share
Aug. 8, 2026

Store Using app Total reviews Average rating
Marquisa 2 months 7 4.1
4 / 5 Share
Aug. 7, 2026

Store Using app Total reviews Average rating
Muscleblaze Z Verse 9 months 1 4.0
5 / 5 Share
Aug. 6, 2026

The support team is excellent. Highly recommended!

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 3, 2026

Anil Helped me with great precision and having a good knowledge to resolve issues efficiently

Store Using app Total reviews Average rating
Lea Clothing Co. Over 1 year 1 5.0

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