Return Prime: Exchange &Refund for Shopify

Return Prime: Exchange &Refund

Top rated app for returns, exchange & refunds.

Rating

5.0

feedback

618

Reviews

chart

#218

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    11%
  • Less than a month
    21%
  • Less than a year
    51%
  • More than a year
    15%

Reviews Summary

The reviews for the Return Prime Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick response times. Many users highlighted the ease of setting up the app and its user-friendly interface, making the return and exchange process smooth for both customers and merchants. The support team was commended for being helpful, patient, and efficient, with some users mentioning receiving assistance even late at night. Additionally, users appreciated the app's feature-rich nature, integrations, and the ability to customize settings to match their store's theme.

Highlights

Exceptional customer service and quick response times
Ease of setting up the app and user-friendly interface
Helpful and efficient support team
Feature-rich app with integrations
Customizable settings to match store's theme

Rating Breakdown

  • 5
    98% (603 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 16, 2024

The customer support was really helpful. Very nice and easy to use app! Would recommend everyone to use it and handle return / exchange requests more seamlessly

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

The customer service is top level. I'm actually surprised about the prompt response and the speed to help me setup. Five star service! Thanks!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

Love them! Honestly can't imagine running a store without them. Victor is the best!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2024

Great interface for both customer and admin. With new integrations being added regularly, we are able to manage our return journey efficiently

Store

REDTAG

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

May 13, 2024

I have had a very positive response with the support I received, they was quick and proactive and reached out to me. I highly recommend the use of the app.

Using app

3 days

Total reviews

5

Average rating

5.0

All reviews

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