Rating

4.8

feedback

713

Reviews

chart

#221

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    18%
  • Less than a month
    28%
  • Less than a year
    40%
  • More than a year
    12%

Reviews Summary

Return Prime has received overwhelmingly positive reviews from users. Customers praise the seamless onboarding process, quick and helpful customer support, and the efficiency of handling returns and exchanges. The app is commended for its user-friendly interface, customization options, and the ability to automate various aspects of the return process. Users appreciate the responsiveness of the support team and the ease of setting up the app. However, there are a few negative reviews highlighting issues with responsiveness of customer support, glitches in the system, and concerns about the pricing structure.

Highlights

Efficient handling of returns and exchanges with automation and customization features
Responsive and helpful customer support
User-friendly interface and easy onboarding process
Issues with customer support responsiveness and system glitches
Concerns about pricing structure

Rating Breakdown

  • 5
    96% (684 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 94% (673)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 23, 2026

great

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2026

Quicker resolution

Store

Amante

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2026

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

It was very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

Easy way to handle returns and exchange.

Store

Vismay

Using app

About 1 year

Total reviews

4

Average rating

5.0

All reviews

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