Rating

5.0

feedback

702

Reviews

chart

#92

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    13%
  • Less than a month
    21%
  • Less than a year
    50%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the app team. Many users highlighted the quick response times and helpfulness of the support staff, making the setup process smooth and easy. The app itself was described as user-friendly, easy to use, and highly recommended for handling returns and exchanges efficiently. Users also appreciated the seamless integration and the continuous updates and improvements made to the app.

Highlights

Excellent customer service and support
User-friendly and easy to use
Efficient handling of returns and exchanges
Seamless integration and continuous updates
Quick response times and helpful support staff

Rating Breakdown

  • 5
    98% (687 ratings)
  • 4
    1% (10 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2024

I recently had the pleasure of using Return Prime, and I must say, the experience was nothing short of amazing. The actual service provided was top-notch. Not only did they deliver exactly what I needed, but they also went the extra mile to ensure everything was perfect.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

DIE BESTE RETOUREN SOFTWARE auch für DEUTSCHLAND!!! Das Programm hat nicht umsonst 5 Sterne. Erst funktionierte die Anbindung von DHL Deutschland nicht und dachte schon aha, deshalb nur englische Bewertungen... ABER: Ich wurde danach Zeuge eines so hervorragendenen Kundensupport wie ich ihn in den letzten 10 Jahren nicht mehr erlebt habe. Lösung durch hohes Engagement des Software Entwickler schnell gefunden. Funktioniert jetzt einwandfrei. Das macht mich zuversichtlich auch wenn mal wieder etwas hakt eine schnelle Problemlösung zu erreichen. Toller Funktionsumfang der vielleicht noch die eine oder andere Retoure abwenden kann.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Excellent experience and very easy to integrate. Shubham provided very helpful direction for connecting Return Prime with our Shopify store and had it set up within 15 minutes. I highly recommend this app and their service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

We’ve been thoroughly impressed with Return Prime. The customer service has been outstanding, and setting up the platform was incredibly smooth. The numerous integrations make it a versatile tool, and the features like COD refunds and return notifications sent directly to customers are fantastic. We highly recommend it to anyone looking to streamline their returns process!

Using app

4 months

Total reviews

2

Average rating

5.0

All reviews

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