Return Prime: Return → Revenue
Top rated app for returns, exchange & refunds.
Rating
4.9
feedback
754
chart
#77
All reviews
Rating Breakdown
Review RSS Feed
Nov. 28, 2024
Return Prime has been great for our business. The app is very user friendly. Returns and exchanges have been easy to manage through the app. The support has been top notch. The live chat has been very helpful and follow up has been excellent. Would recommend this app for ecommerce businesses.
Nov. 28, 2024
Amazing customer service! Took me a while to get everything set up but the customer service team were instantly available and did everything I needed straight away. Lots of features on this app and a great backend compared to the app we previously used so I am looking forward to using this for our business.
Nov. 27, 2024
I had the pleasure of working with Adebayo, and I must say his support was exceptional! He was incredibly patient, detailed, and went above and beyond to assist me with my queries. His guidance made a complex process much easier to understand. Thank you, Adebayo, for your outstanding service! Highly recommend this support team!
Nov. 27, 2024
I have just installed Return Prime and was impressed with the ease of set up and support available. After using a much more expensive app that required extra $ to access additional functions, I am very happy with the price and functionality. The inclusions in the one price such as exchange for higher value items, customer incentivisation options and no limits on number of rules for returns and exchanges is great.
Using app
About 19 hours
Total reviews
5
Average rating
5.0
Nov. 25, 2024
Wonder was able to solve my problem quickly. I like this app.. very easy to use.
Nov. 21, 2024
the app works perfectly as described and has been one of our best purchases on shopify
Nov. 19, 2024
We have been using Return Prime for a while now and found it by far the best value for the pricing in the return solutions. We tried a few other solutions for Shopify but could not find anything that meets our requirements better. Any support question we had always got resolved very quickly and we are super happy that it connects not only with our Shopify store but also is integrated with our mobile app.
Nov. 18, 2024
Marie made this call very easy and simple for me. She was attentive and understanding! She exceeded my expectations
Nov. 15, 2024
Super helpful. The Return Prime team is always quick to assist. Definitely recommend!
Nov. 14, 2024
Return Prime was one of the first apps I installed when I set up my store 2 years ago. I probably only use 50% of it's capabilities, but it's been rock solid. It's easy to use, no customer complaints, and no-outages, so I don't have to stress about returns or exchanges. This is a great product. Highly recommend.
Nov. 14, 2024
I contacted the team regarding an integration issue, and I am happy to report that it was resolved swiftly and promptly. The support provided was exemplary.
Nov. 13, 2024
We have been using this app about 10month now, the live chat representative is always helpful and very quick! Since we don't do exchange, the procedure is pretty straight forward and easy to use.
Nov. 12, 2024
The app itself is ready for plug and play - No extravagant setup required. Well thought through customer journey on both sides - Business and end user. What I absolutely love about this is their service. It's truly exceptional! They go above and beyond to solve your issue and also help with setup. Would highly recommend this app f you're looking to streamline your return and exchange process.
Nov. 12, 2024
Since day1 I have been using Return Prime for all our returns and exchanges. This app is super user friendly and the service is really prompt and useful. Would definitely recommend to other Shopify businesses
Nov. 7, 2024
We started using Return Prime a few months ago and has helped with customer returns. When something goes wrong I immediately ask the chat assistant and they always know what to do or help with the issue!