All reviews

Rating Breakdown

  • 5
    96% (654 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 95% (646)
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2 / 5 Share

Jan. 23, 2026

Hyelladi was very helpful with trouble shooting my onboarding process. We're still at the beginning stages of onboarding. The live chat service can be a hit and miss sometimes. We scheduled a call and their staff never showed up.

Using app

About 8 hours

Total reviews

2

Average rating

3.5

2 / 5 Share

Oct. 7, 2025

At first it worked well, but now we have an issue that cant be resolved for over 1 month

Using app

3 months

Total reviews

5

Average rating

4.4

2 / 5 Share

Aug. 31, 2023

Potential Security Breach Alert: We have encountered a concerning issue where our shop seems to have gained access to conversations from other shops within our account. This has exposed personal information. We're uncertain about any other potential leaks at this point. Urgent action is required to address this situation and prevent further unauthorized access.

Using app

5 months

Total reviews

4

Average rating

2.3