goodr sunglasses review for Returnly by Affirm

April 8, 2020

We decided to use Returnly after a long summer of processing returns and exchanges manually. We are now saving 5 minutes per return/exchange. The onboarding process was very easy and efficient. We were able to make the website look exactly like an extension of our website, using our own pantones and font. The process Returnly provides for us is a much better user experience over all as well. Our customers are able to re-purchase immediately using their instant credit. Any time that we have had an issue or a question, our account manager gets back to us within the same business day. Especially now, in a time when our Customer Service team cannot physically check-in all of our returns, we are able to issue a credit to our customers automatically, knowing their package has safely arrived at our facilities.