Riot Society Clothing review for Returnly by Affirm

June 14, 2022

Proficient and easy to use app. To start, your customers will really enjoy the seamless return / exchange system. Not to mention INSTANT credit is offered to the customer. The instant credit option turns returns into exchanges. Why lose a sale due to an inconvenience or overbearing return process? Returnly offers a return / exchange customer experience like Amazon. Let’s face it, Amazon is the new standard. It’s almost impossible to reach or get close to Amazon’s customer return / exchange experience. However, with Returnly, the customers return / exchange experience is just as good if not better than Amazon’s. Also, when it comes to the backend Returnly’s app is easy to use. It saves the CS team a ton of time and automats most of the process. Being able to turn returns into exchanges is a huge win and brings added value. The only thing Returnly needs to update: “The ability to limit the number of return labels for orders and exclude certain bad apples from being able to create new labels.” Other than that, Returnly is great.