Rating

5.0

feedback

31

Reviews

chart

#5,185

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    48%
  • Less than a year
    45%
  • More than a year
    6%

Reviews Summary

The app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its effectiveness in quickly and easily turning returns into cash, selling open-box items, and managing discounted products. The customer service provided by Brad and his team is highly appreciated, with users mentioning quick responses, helpful support, and continuous efforts to add new features. The app is commended for its ability to streamline the process of listing and selling returned items, reducing wastage, and generating revenue. Users also highlight the app's user-friendly interface and seamless integration with their stores.

Highlights

Effective in turning returns into cash and selling discounted products
Highly praised customer service and support
Streamlining the process of listing and selling returned items
Reducing wastage and generating revenue
User-friendly interface and seamless integration with online stores

Rating Breakdown

  • 5
    100% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (31)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2025

We were looking for an app exactly like this and finally found it. Brad and his team have been a tremendous help with getting everything just right. I was so pleased to see the app in action and processing our returns for sale again. This is the only app we'll use and we look forward to new features.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you. I love to see it work for a high quality clothing brand like RomperJack. We will continue to be here for you.

5 / 5 Share

Aug. 13, 2025

It is working well for us. There was an issue with our particular theme and the team made sure it worked properly for us.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review. Glad we got it working for you. I love seeing your sales come though using the app. We're always here for you.

5 / 5 Share

June 13, 2025

As a clothing retailer we have struggled to find a viable way to list our returns at a deal price, separate them from the original SKU and list them at a discounted price. This app has provided the solution, it literally takes seconds to list the item, pushing them through to our sale section and then delisting the item when it sells. Support with the app has been amazing.... Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2024

Just the kind of app I needed with a pricing structure that makes sense for my business. Lots of options and more coming. Brad provides great support. Recommend trying it if you have returns you want to sell - we all do!

Using app

1 day

Total reviews

14

Average rating

5.0

Developer Reply

It's a pleasure to work with you and I look forward to your success with it.

5 / 5 Share

July 15, 2024

Brad and his team created a really cool extension here! The auto industry has a significantly higher return rate than some other industries so having a tool like this has expanded our potential greatly. Business owners do not think of this as just a way to move damaged goods.. this is a tool to be able to deploy better solutions to customers. Customer bought the wrong item, but attempted to install it? Don't just turn them away, take it back, drip it! Customer received a damaged item, you got paid out for the claim? Don't just tell them to throw it away, take it back and drip it! This is a revenue generating app.. do not sleep on creative ways to generate revenue and improve your customer service experience.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review and letting people know how you use it beyond just open box returns. It's very rewarding to see companies like Subimods make great use of it. Automotive has really shown a need for something like this. There are many industries that get stuck with open box returns, this is a great solution that we're proud of and continuing to improve. Thanks for the review, it's very appreciated.

All reviews

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