ReturnZap Returns & Exchanges for Shopify

ReturnZap Returns & Exchanges

ReturnZap - Shopify returns, exchanges, and store credit app

Rating

5.0

feedback

82

Reviews

chart

#1,536

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    24%
  • Less than a year
    50%
  • More than a year
    20%

Reviews Summary

The ReturnZap app has received overwhelmingly positive reviews from ecommerce merchants using it on their Shopify stores. Users praise the app for its seamless returns process, user-friendly interface, and exceptional customer support provided by David and the team. Many reviewers highlight the ease of setup and customization options that allow them to tailor the app to their specific needs. The ability to automate returns, offer prepaid shipping labels, and generate store credit with just one click are some of the features that users find extremely valuable. Additionally, the transparent pricing and efficient integration with Shopify make ReturnZap a top choice for streamlining the return and exchange process.

Highlights

Seamless returns process and user-friendly interface
Exceptional customer support and responsiveness
Ease of setup and customization options
Valuable features like automated returns and prepaid shipping labels
Transparent pricing and efficient integration with Shopify

Rating Breakdown

  • 5
    98% (80 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 11, 2024

The team at ReturnZap went above and beyond to make sure the app met our needs. I'd highly recommend this app for anyone looking for a solid return solution.

Using app

--

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

First time I have written a review in Shopify. This app solved all our DHL Express return label problems that the other apps did not solve. The support team were fast, competent and reliable. Every aspect was smooth and fast. Would recommend to anyone

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Great app and excellent support

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

We've been using this app for a few months to streamline our returns process, and the service has been excellent from start to finish. David has been incredibly supportive, joining several calls to assist with any adjustments we needed. I would highly recommend this to anyone looking to reduce manual work and automate their returns processes. The price is attractive for the capabilities it offers.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I Love ReturnZap! The process to set up was not bad at all since the owner David was very quick to respond to any questions I had. A wonderful app to have for your small business to make returns more seamless and professional looking!

Using app

4 months

Total reviews

5

Average rating

5.0

All reviews

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