ReturnZap Returns & Exchanges for Shopify

ReturnZap Returns & Exchanges

ReturnZap - Shopify returns, exchanges, and store credit app

Rating

5.0

feedback

87

Reviews

chart

#1,551

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    24%
  • Less than a year
    53%
  • More than a year
    18%

Reviews Summary

ReturnZap is highly praised by ecommerce merchants for its exceptional customer service, user-friendly interface, and efficient return process. Customers appreciate the quick and responsive support provided by the team, making the setup and customization process smooth and easy. The app offers a seamless integration with Shopify, streamlining the returns and exchanges process for businesses of all sizes. Users highlight the cost-effectiveness of ReturnZap compared to other alternatives and the ability to customize return policies to fit specific needs. Overall, ReturnZap is recommended for its comprehensive features, reliable support, and positive impact on customer satisfaction and operational efficiency.

Highlights

Exceptional customer service and support
User-friendly interface and seamless integration with Shopify
Cost-effective and customizable return policies
Efficient and streamlined returns process
Positive impact on customer satisfaction and operational efficiency

Rating Breakdown

  • 5
    98% (85 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 30, 2025

Great experience so far, we have quite a tricky return process but the support team were beyond helpful to make the return flow for our customers a much better experience.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Great app, very responsive customer service. Lot's of help configuring and tweaking some features for us.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Wonderful return app with everything you need for a small business! The team is very responsive and an amazing help! Highly recommend :)

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

ReturnZap has everything we need in a return app plus great, responsive customer service and a user friendly interface. Definitely highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

ReturnZap works wonderfully, and the support is next-level. Whenever we have had a question, or a need (including customization), ReturnZap has been on top of it immediately. We have used other platforms, and are happy to have found ReturnZap. Highly recommended.

Using app

12 months

Total reviews

11

Average rating

4.8

All reviews

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