Northwest Guitars review for ReturnZap Returns & Exchanges

Sept. 20, 2023

We'd been looking for a simple to use app that would make dealing with returns super-easy. After much searching we found ReturnZap. We don't process a high number of returns but it was important for us to find an app that would integrate with Royal Mail (many returns apps don't) & Fedex, and it had to be cost effective and easy to setup and manage. ReturnZap ticked all these boxes and more. Initially a bit tricky to set up, but the help & support from David has been excellent. We're now all set up, and viewing/approving returns is now so much simpler for us and, more importantly, our customers!