Reveal: Customer Data & NPS
Improve Customer Lifetime Value
Rating
5.0
feedback
93
chart
#8,713
All reviews
Rating Breakdown
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March 18, 2021
Unparalleled RFM insights into specific customer cohorts, really motivated you to start nailing customer experience and email etc instead of paying Google and Facebook so much money! Great onboarding experience too.
Thank you very much for your positive input! In the beginning, acquiring customers through ads is a clear step. Retaining them is the next step that truly helps businesses scale. Understanding the RFM segmentation model and applying it to your business is the stepping stone to healthy growth and smart decisions on all plans.
March 17, 2021
Incredible data and insights! We've been looking for a tool that can help us smartly segment/target our customers and that integrates with Klaviyo and this hits the mark. Great job to the team at Reveal on a really killer app!
Thank you so much for your positive review! Smartly segmenting your customers and having the ability to send them personalized emails according to their level of interaction with your business is truly a huge step forward. So much more can be done starting from this segmentation and this is a gate to business discovery and scaling.
March 11, 2021
We just installed the app and did our first demo. Very helpful information so far. I will be sure to update my review in a month or so after using the product.
Thank you for your review! We are looking forward to your future review after you had the chance to actually try out Reveal. We hope the onboarding process with the assistance of our well-prepared team helped you in your decision and future business plans.
March 3, 2021
Oana and Theodor were incredibly knowledgable and helpful. The customer service of this app is invaluable and a great selling point of this app. The product itself has a wealth of information, however you need to take the time to analyse the info given and apply to your business.
Thank you for your positive input! For sure you need time to apply the know-how from Reveal according to your type of business, because every business is special in its own way. That's why our team is always prepared to answer any question to get you on the right path. We are here to help your business experience a healthy growth!
Feb. 26, 2021
This is exactly what we were looking for! Great app that makes CRM effortless for the team! Can't wait to use this to plan our customer journey! Team is helpful and has guided us through step by step and always open to answering questions from us!
Using app
About 2 months
Total reviews
3
Average rating
5.0
We are so glad you enjoyed the initial approach from our team! And thank you for your positive review. Planning your customer journey accordingly is the best move you can make right now and Reveal can surely help you with that.
Feb. 25, 2021
We used this app to monitor customer's behaviour and be more attentive, increase the CLV. It's overal extremely helpful. So many insights from different angles. We are loving it! Highly recommended.
Thank you for the positive input! Monitoring customer behavior is what will scale your business 100%. Act upon the hidden gems you find from those insights from different angles and it's a sure path to success.
Feb. 24, 2021
Incredibly informative demo today. I can't wait to use these metrics to drive a stronger customer loyalty. Strongly recommend!
Thank you for the positive review! RFM, CLV, AOV, NPS and all these metrics might seem like a carousel of information, but these are the little gold nuggets that will help you (re)discover your customers and help increase their value and thus, grow your company like never before.
Feb. 23, 2021
Top notch app with amazing data analytics if you care about segmenting your customers, this is what you need to have. It integrates with Klaviyo which sealed the deal for us plus it's FREE. I cannot say enough good words about the Support team and Oana who handled my questions via a great and informative product tour. I am done raving about the app. Enjoy your time with data crunching.
Thank you so much for your positive review! Segmenting your customers through the RFM model is definitely the best way to understand their behavior and discover hidden gems. The integration with Klaviyo is to ensure your email campaigns go over the top!
Feb. 22, 2021
We are currently going through the onboarding process with Oana, and we can already see the benefits of the wealth of data that the Reveal App provides. We are working to incorporate this data to better inform our strategies.
Thank you for the positive review! There are many metrics and strategies to follow in order to grow your business, but Reveal offers the ideal information to guide you on this path of growth. Analyzing your customer data and understanding your customers' behavior is a goldmine for you to discover.
Feb. 8, 2021
Great demo by Teodor and I can really see a potential and the value of the platform. Teodor and the Reveal team are taking the retention game to a whole nother level. We are seriously gonna give a try!
Thank you for the positive input! Reveal has everything you need to know about customer retention and the tools you need to scale your business. Thank you for giving us a try!
Feb. 4, 2021
We had a wonderful onboarding experience with Oana, who was very helpful! Reveal is a great piece of software and we are excited to start properly using it to help our business grow.
Thank you for the positive review! The secret to scaling your business is increasing your customer lifetime value, so this is the right place to start.
Jan. 27, 2021
We've added the Reveal app to our store and already have an onboarding call with their team. At first glance, the UI may seem complicated and confusing, but when discussed, it becomes clear why - the platform gives so many options for analyzing your existing data and get insights to your customers and a lot of ways to work with it! Teodor was very helpful and clear on guiding through the platform during the call. Also, what was significantly outstanding is that the Reveal team analyzed our customers buying behavior before our call. And based on their extensive experience, they offered us a new perspective on communicating with our customers and shared many useful insights for our business. We're still in the process of these insights' implementation and looking forward to increasing our customers' LTV. Happy to finally try the Reveal app and grateful for such a fantastic onboarding!
Thank you so much for your amazing review! Our team is always prepared to give the best guidelines possible and is two steps ahead to solve any problem. Analyzing your customers' behavior is the first step to increasing CLV and at the same time, your entire business. Thank you for trusting and using Reveal!
Jan. 26, 2021
Great App that aggregates your data to give you better insights!! It connects to my klayvio account to better apply the data as well.
Thank you for your positive review! The integration with Klaviyo is flawless and it will change the way you think about email campaigns for sure. The insights you will find with Reveal will show a better overview of your customers' behavior and they will give you a clue on how to scale your business.
Jan. 21, 2021
I just installed Reveal, and have already done an on-boarding meeting with the team. They were very friendly, and spent extra time with me getting me comfortable with their app and how to use it to grow my sales and profit. The way they are collecting and analyzing my Shopify store data is industry leading. I look forward to growing my LTV, retention rate, and average order size over the coming months.
That's excellent news! Thank you for the positive review and we are happy to see such a positive attitude towards growth. Increasing CLV is the best way to go to see your sales and profit growing like never before.
Jan. 21, 2021
At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.
Thank you for the positive review! Customer retention is key to grow your business and our team is here to help you be engaged in that. Segmenting your customers according to the RFM model is an excellent way to understand their behavior and learn from it.
Jan. 18, 2021
The support is incredible. They are so supportive and helpful. They even give me some ideas for scaling my store. Such an awesome app. I believe this will be the next thing in 21 century. I strongly advice to try it out.
Thank you so much for your great input! Our team goes above and beyond to ensure you are on a proper path to business growth. Having Reveal as your guide is the first step and thank you for taking it with us!
Jan. 15, 2021
Great data around CLV, perfect for email marketing segmentation. Every small ecom store should be using it. Onboarding team are the best I have dealt with.
Thank you for your positive review! Starting small and going big after understanding your customers' behavior, right? Increasing CLV is the secret to growing your business, so having Reveal is the first step to it. Thank you for coming on board!
Jan. 13, 2021
If you want to learn more about how grow your shop, you should definitely try this app. It gives a ton of great insights about your customers. Theodor and Oana are really helpful, have a lot of knowledge and are open to share it.
Thank you for the positive review! Our team is doing their very best to present every piece of information as clear as possible and let you quickly engage with your data and easily understand your customers' behavior.
Jan. 12, 2021
We've found this to be a very useful app in taking our CLV efforts to the next level. The interface is clean and simple (exactly what you want) and there's a huge amount of data, displayed in an insightful way so that it's not overwhelming. The integration with Explore is so useful for tracking NPS by segment as well... And the TEAM!! Best support experience I've ever had with a SaaS. Thanks everyone for your ongoing support. Download this app!!!
Happy to read your positive review! Thank you. Our team is proud to help companies like yours flourish and the secret to doing that is to keep the focus on CLV. We are working on an even better design of the app, so you will have a clearer overview of everything.
Jan. 11, 2021
AWESOME APP! very insightful! Better than LIFETIMELY, and does not carry hefty price tag of Glew.IO We have 3 brands on Shopify - one is subscription via Recharge, and the other two just normal products. I've always been interested in Glew.io for their integration with Recharge, but didn't care much for their price tag. We've tried using Lifetimely for two of our brands and they are good - i have nothing bad to say about them - just that I prefer Reveal much more, and here's why: it SUPERCHARGES my Klaviyo. I am no expert at Klaviyo but i've been using it for around 8 months now for email marketing. I've always been impressed with the level of segmentation I can do. REVEAL basically SUPERCHARGED my Klaviyo - the different tiers of customers they group people in are segments that I wouldn't have thought of, they are also easy and best of all - they are dynamic. The dashboard is easy to use and easy to understand. With Klaviyo, some values regarding customers such as Predicted Lifetime Value or historical lifetime value - are things that have to be downloaded, add custom property, and re-upload. You can't create a segment base on it, but you can download a csv. It was more work than I was interested in doing... This is what I mean when I say REVEAL supercharges my Klaviyo. They run (automatically) daily reports and updates custom properties for a customer on a daily basis. As a duo-entrepreneur running 3 different businesses with only 1 virtual assistant, I've always favored automations over manual work. Anything that makes it less work for me, anything that does stuff automatically, is a win in my book, and REVEAL is definitely one of the best apps I have in my shopify apps arsenal. The onboarding call is also very helpful - the staff walked me through my dashboard, and provided a lot of great insights, as well as suggestions/ideas for my email marketing efforts, as well as my advertising efforts - which audience to do Lookalike audiences to (the VIP "soulmates"), which ones to avoid (discount seekers).
We are so pleased to see you are happy with Reveal! The integration with Klaviyo is seamless and your email marketing campaigns will be changed, for sure. For the better!