Reveal: Customer Data & NPS

Jan. 12, 2021

We've found this to be a very useful app in taking our CLV efforts to the next level. The interface is clean and simple (exactly what you want) and there's a huge amount of data, displayed in an insightful way so that it's not overwhelming. The integration with Explore is so useful for tracking NPS by segment as well... And the TEAM!! Best support experience I've ever had with a SaaS. Thanks everyone for your ongoing support. Download this app!!!

Jan. 11, 2021

AWESOME APP! very insightful! Better than LIFETIMELY, and does not carry hefty price tag of Glew.IO We have 3 brands on Shopify - one is subscription via Recharge, and the other two just normal products. I've always been interested in Glew.io for their integration with Recharge, but didn't care much for their price tag. We've tried using Lifetimely for two of our brands and they are good - i have nothing bad to say about them - just that I prefer Reveal much more, and here's why: it SUPERCHARGES my Klaviyo. I am no expert at Klaviyo but i've been using it for around 8 months now for email marketing. I've always been impressed with the level of segmentation I can do. REVEAL basically SUPERCHARGED my Klaviyo - the different tiers of customers they group people in are segments that I wouldn't have thought of, they are also easy and best of all - they are dynamic. The dashboard is easy to use and easy to understand. With Klaviyo, some values regarding customers such as Predicted Lifetime Value or historical lifetime value - are things that have to be downloaded, add custom property, and re-upload. You can't create a segment base on it, but you can download a csv. It was more work than I was interested in doing... This is what I mean when I say REVEAL supercharges my Klaviyo. They run (automatically) daily reports and updates custom properties for a customer on a daily basis. As a duo-entrepreneur running 3 different businesses with only 1 virtual assistant, I've always favored automations over manual work. Anything that makes it less work for me, anything that does stuff automatically, is a win in my book, and REVEAL is definitely one of the best apps I have in my shopify apps arsenal. The onboarding call is also very helpful - the staff walked me through my dashboard, and provided a lot of great insights, as well as suggestions/ideas for my email marketing efforts, as well as my advertising efforts - which audience to do Lookalike audiences to (the VIP "soulmates"), which ones to avoid (discount seekers).

Jan. 11, 2021

Looks like it could be very helpful when planning new marketing campaigns and introducing new products. There is more to take from it, just takes some time to learn how to use the data it shows. The team is very nice and gave great presentation. So far very happy with the service.

Jan. 8, 2021

Such a nice tool! The Reveal team will help you in order to better understand all your Shopify store data. You will know all about RFM Groups, cohort analysis, CLV, buying customers habits... 100% Recommended!

Jan. 8, 2021

The team is super helpful and very knowledgable to have created this service! 100% recommend to all companies who want to grow their business and take their customer more seriously.

Dec. 2, 2020

It was a really nice surprise to discover such a meaningful app that got us closer to our customers. Reveal RFM segmentation allows us to target specific customer segments with tailored outreach campaigns that fits their purchasing behaviour. Very useful to balance our efforts with new customers and returning customers, it's helping us improve retention rate, and increase LTV. Highly recommended!

Nov. 27, 2020

LOVE this app! So helpful for customer segmentation, and there's incredible amount of support and advice on behalf of the team. 100% recommend.

Nov. 27, 2020

We have got a great insight into our business using this app. And the team also supported us in a great way by creating a presentation with our data and helped us understand the app. Thank you, team.

Nov. 25, 2020

This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.

Nov. 24, 2020

Amazing analytics for any Shopify store. The ability to see this data in neatly organized dashboards and understand the customer is extremely valuable. The customer service is A+ and I highly recommend.

Nov. 21, 2020

The customer support team is really helpful, while giving a product tour they made sure that I understand everything in detail.

Nov. 16, 2020

I used the app to help me better understand my store & my customers interactions with my store. Really insightful & the level of depth it goes into to help you as a store owner to understand your potential & existing customers better is absolutely mind blowing & actually worth it.

Nov. 11, 2020

This app really give me a better understanding of our data and our customer habits, something that others were failing to do. Make sure you take advantage of their onboarding walkthrough, it was excellent and detailed. Gave me much more confidence in using the app and understanding the data points.

Nov. 10, 2020

The customer service was fantastic. I spoke at length for an hour about the platform and we are looking forward to the integration going live!

Nov. 10, 2020

We were just starting the journey to segment our customers and begin specializing our engagement via email marketing, so it was key to get a powerful tool to accelerate our approach. The RFM data mapping allows us to immediately see where our customers fall and identify our biggest areas for improvement. Their team can help you with setup to get going, which we found key to get familiar with the mappings. Integration with Klaviyo means we could immediately then take the segmentation and action it - many more dimensions to segment vs klaviyo native options. Looking forward to all the other components under the surface - like cohort analysis - to see how groups customers perform over time. You should explore to take full advantage of the all the data.

Nov. 9, 2020

We looked into this for help with customer segmentation for our email list, however this app offers so much more! It will help with data analytics, LTV, cohort visualization, and much more. We might even use this to replace our analytics tool. Also, their support is amazing - Teodor walked us through an hour long on-boarding and explained all of our data. Love it!

Nov. 6, 2020

A very powerful tool to segment clients via RFM method and analyse deeply all ecommerce datas. Highly recommended for marketing managers.

Nov. 5, 2020

Incredibly powerful app! We use Reveal to segment customers for marketing purposes, improve retention rate, and increase LTV. Highly recommend.

Nov. 3, 2020

Reveal is such an amazing app! Very insightful and the customer service is amazing! Every store should have this app!

Oct. 29, 2020

Reveal has been very useful in visualizing the behavior of our customers and giving us new insights into our segments and cohorts which will help us retain customers.