Revize: Order Editing & Upsell
Let shoppers edit orders, cancel order, edit address, & upsell
Rating
5.0
feedback
89
chart
#257
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
30%
-
Less than a day
19%
-
Less than a month
28%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for the Revize app on Shopify are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and time-saving features. Customers appreciate the functionality that allows them to edit orders post-purchase, reducing the need for back-and-forth communication and improving customer satisfaction. The support team, particularly Shubham, is highlighted for being responsive, helpful, and willing to go above and beyond to assist users. The app is described as a game-changer, with many users noting a significant reduction in support tickets and operational efficiency.
Highlights
Review RSS Feed
All reviews
Feb. 1, 2026
Great customer service. Shubham and team are doing a great job. Nice functionality with app that is intuitive and solves a blocker for my CS team.
Jan. 27, 2026
Revize has been a brilliant addition to our Shopify stack at Knya. Being in the D2C space for medical apparel, we often receive size or address change requests right after customers place their orders. With Revize, our customers now have the flexibility to make those changes themselves — no more back-and-forth emails or delays. The impact has been immediate: fewer support tickets, smoother operations, and most importantly, a better experience for our customers. The upsell feature during edits is smartly executed and has even helped increase our AOV. Special shoutout to the Revize support team — they’ve been extremely responsive and hands-on throughout the setup and onboarding. Highly recommend this product to any D2C brand looking to improve customer satisfaction and reduce operational load.
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