Revize: Order Editing & Upsell
Let shoppers edit orders, cancel order, edit address, & upsell
Rating
5.0
feedback
83
chart
#281
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
28%
-
Less than a day
18%
-
Less than a month
30%
-
Less than a year
20%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the responsive customer service, ease of setup, and the app's ability to save time and reduce support inquiries. Customers appreciate the convenience of being able to edit orders post-purchase, leading to better customer satisfaction and increased upsell opportunities. The support team, particularly Shubham, is highlighted for being helpful, responsive, and going above and beyond to assist users with any issues or customization needs. Some users mention that the pricing structure could be more flexible to accommodate different store sizes and needs, but overall, the app is highly recommended for its functionality and excellent customer service.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2026
This works so well! Customers can actually fix their own mistakes now instead of emailing me 50 times. Just had someone change their address, add 2 items, and swap a variant - all without me lifting a finger. Setup was stupid easy too. 10/10 honestly!
Jan. 20, 2026
Revize went out of their way to edit their platform to do something they hadn't done before- allow edits to orders already placed. We were struggling with thousands of preorders that needed address updates, and making them manually was taking hours of staff time that could have been better spent. The Revize team helped us filter and tag the appropriate orders, and then create an email flow to reach out to everyone- including people with multiple orders, a new use case for them again. We are extremely happy that we have put control for these edits in the hands of our customers. We have saved time, prevented errors, and reduced stress. We highly recommend Revize! -Cindy (CEO at Sunny)
Jan. 17, 2026
Incredible app, very easy to use (5-minute setup) with VERY USEFUL features. Shubham's support is incredibly helpful; I requested an app customization and they did it in 24 hours. That says it all.
Jan. 17, 2026
After having a bad experience with another order editing tool, I tried Revize, instantly I was greeted with a message from the team, and they helped me install revize for not just future customers, but past customer orders. Amazing!!
Jan. 9, 2026
Responsive customer service when I had a couple unique items and a bug, bug was solved rapidly and fast response time. Great support!
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