Revize: Order Editing & Upsell
All reviews
Best money I've ever spent on a Shopify app. It's generated a ton of added orders/revenue. Customers love it.
We had some tricky issues with complex discounting, and Shubham from the support team was brilliant at working through them with us until everything worked properly. Very friendly, patient and knowledgeable throughout. Highly recommend!
The short answer is Revize has saved my holiday headaches around autofilled addresses. We get a lot of orders and inevitably their phone autofilled an old or wrong address and they would email me to update the address. It's easy to do but it just takes time and sometimes my 3PL would ship so quickly I couldn't get it updated so I end up sending it twice. This app is very helpful and customers are changing their own addresses (and the added bonus is they do add more products too after checkout as well). And so far customer service has been solid.
this app is amazing, a lot of useful features and the team is super active and continue to deliver new features, like checkout upsell.
Great app - much preferred to Order Editing.
Shubham has been so incredibly helpful in the set up process, and any questions we've had afterwards! He always replies quickly and helped us fine tune our store's order editing process. We noticed a significant reduction in CS tickets during busy launch periods, and we couldn't be more grateful! Our customers have been able to move through the process with ease, and no intervention or assistance from us - and that's thanks to Shubham's help customizing our order editing portal! Highly recommend!
Great folks to work with and made the changes to our tickets very easy and quick.
Works great and also very fast and helpful support
Gute Preis-Leistung, gute Anpassungsmöglichkeiten und auch ein super Support. Also alles, was man sich wünschen kann.
Easily customizable settings, good analytics, prompt support.
There are a lot of options for setting up how order edits are done. It can be a little daunting at first, but it also means that we have a lot of control over exactly how the exchanges work. We had a few issues that were particular to us, and upon contacting Revize they were able to make a few changes in order to let everything work for us. They have been easy to work with.
Love the app, and I'll recommend it to my friends!
Really useful app, and the support team is the best
The Revize team has been great to work with. We have liked what we have seen from the app so far and the team supporting it has been excellent.
The app works as stated. The couple times I've needed help, their chat support answered almost immedately and either took over and made the edits or explained it very clearly. If you need an upsell app, this is a solid one!
We've been using Revize for almost a year and half and have found it easy to use and it made things easier for both our customers and our support. Any challenges or app functionality requests have been helpfully supported by Shubham and the team.
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