Revize: Order Editing & Upsell
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ability to let customers edit orders after checkout, change addresses, cancel orders, and add products without needing support intervention. Many reviewers say it saves significant time, reduces customer service tickets, prevents shipping mistakes, and can even generate extra revenue through upsells. Users also frequently mention that the app is easy to set up, reliable in day-to-day use, and offers strong customization options that fit different workflows, including more complex setups like headless stores or inventory-sensitive operations. A major standout across the reviews is the support team, which is repeatedly described as fast, responsive, helpful, and willing to go above and beyond. Specific team members are praised for guiding setup, troubleshooting issues, making custom changes, and following up to ensure everything works smoothly. The main negative note is that a few users found the app a little rough around the edges or daunting at first because of the number of configuration options, though even those reviewers still felt the team was actively improving it. Overall, the feedback suggests a strong product with exceptional support and only minor usability or polish concerns.
Best money I've ever spent on a Shopify app. It's generated a ton of added orders/revenue. Customers love it.
We had some tricky issues with complex discounting, and Shubham from the support team was brilliant at working through them with us until everything worked properly. Very friendly, patient and knowledgeable throughout. Highly recommend!
The short answer is Revize has saved my holiday headaches around autofilled addresses. We get a lot of orders and inevitably their phone autofilled an old or wrong address and they would email me to update the address. It's easy to do but it just takes time and sometimes my 3PL would ship so quickly I couldn't get it updated so I end up sending it twice. This app is very helpful and customers are changing their own addresses (and the added bonus is they do add more products too after checkout as well). And so far customer service has been solid.
this app is amazing, a lot of useful features and the team is super active and continue to deliver new features, like checkout upsell.
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