Revize: Order Editing & Upsell
Let shoppers edit orders, cancel order, edit address, & upsell
Rating
5.0
feedback
83
chart
#281
All reviews
Jan. 21, 2026
This works so well! Customers can actually fix their own mistakes now instead of emailing me 50 times. Just had someone change their address, add 2 items, and swap a variant - all without me lifting a finger. Setup was stupid easy too. 10/10 honestly!
Jan. 20, 2026
Revize went out of their way to edit their platform to do something they hadn't done before- allow edits to orders already placed. We were struggling with thousands of preorders that needed address updates, and making them manually was taking hours of staff time that could have been better spent. The Revize team helped us filter and tag the appropriate orders, and then create an email flow to reach out to everyone- including people with multiple orders, a new use case for them again. We are extremely happy that we have put control for these edits in the hands of our customers. We have saved time, prevented errors, and reduced stress. We highly recommend Revize! -Cindy (CEO at Sunny)
Jan. 17, 2026
Incredible app, very easy to use (5-minute setup) with VERY USEFUL features. Shubham's support is incredibly helpful; I requested an app customization and they did it in 24 hours. That says it all.
Jan. 17, 2026
After having a bad experience with another order editing tool, I tried Revize, instantly I was greeted with a message from the team, and they helped me install revize for not just future customers, but past customer orders. Amazing!!
Jan. 9, 2026
Responsive customer service when I had a couple unique items and a bug, bug was solved rapidly and fast response time. Great support!
Jan. 3, 2026
Simply the best app I've used so far on the Shopify App Store. The service is tailor-made, ultra-responsive at all hours and in all time zones. They do their utmost to add custom features. The app has changed my customer service experience with invoice generation (tailored to the brand identity on request) and also because people can do absolutely everything. Setting up the app is a breeze. The UX and branding are excellent and really make you want to trust them and have them as a partner forever, as the app is so useful for all e-merchants. I also see better upsell results with this app than with a post-purchase app or upsells at checkout. You can ask them for absolutely anything, and they'll get it set up as quickly as possible. I'm really impressed by their desire to do things right. Thank you for your work, Shubham and your team.
Dec. 18, 2025
Really great app. Makes editing orders so simple and saves hours of customer requests. They are always open to new suggestions and very responsive.
Dec. 17, 2025
This app is excellent! It is really easy to set up, has clean UI, and runs smoothly on our store. What we love most is how it benefits both merchants and customers by allowing order details to be updated even after purchase. This has significantly reduced our support inquiries. Plus, their support team, especially Shubham, is always friendly and ready to help whenever needed. We highly recommend this app to every clothing brand!
Dec. 12, 2025
Revize allowed customers to fix their orders right after purchase, which really cut down on support messages. Smooth, fast, and extremely convenient. Great app!
Dec. 8, 2025
best app to edit orders!!! everything just works and the team listens to suggestions, hence it keeps getting better
Nov. 3, 2025
Took me less than a minute to figure out the settings,and once i did it’s been smooth. support is fast too. worth it.
Store
Nala Cozy
Using app
6 minutes
Oct. 30, 2025
The functionality is very practical, and the customer service response is very fast. They helped me solve my problem very professionally.
Oct. 26, 2025
10/10 onboarding experience. I tried lots of apps, always a headache, something never works as you like. This one actually not. I was surprised. The translations (We have 10 languages) were auto-added and after a quality check actually pretty good too. Already in first 24 hours 10 orders editted so pretty nice. (Shubham helped me)
Oct. 8, 2025
Shreya has been very helpful and communicative to help us install and configure the app. The app has many useful tools and we are yet to explore them all but will definitely be looking to utilize as much of the other tools down the track here. Thank you for this wonderful app Revize team!
Oct. 8, 2025
We seen an ROI on the app and the Support is great! If you use it correct in your Email-flows its a no-brainer app
Oct. 7, 2025
Took me less than a minute to figure out the settings,and once i did it’s been smooth. support is fast too. worth it.
Oct. 3, 2025
Revize has been a game-changer for our store. The setup was smooth and very easy to navigate, and within minutes we were able to let customers edit their orders post-purchase. This has already reduced a lot of back-and-forth with customer support and helped us avoid unnecessary cancellations. What I especially appreciate is the flexibility, from changing addresses to swapping products and even adding upsells, it all works seamlessly. Our customers find it convenient, and we’ve seen a clear lift in satisfaction as well as average order value. The biggest highlight, though, is the team behind Revize. Their support is incredibly responsive and hands-on. Every question was answered quickly, and they even helped us customize things to fit our store’s needs. It’s rare to see this level of ownership and commitment. Highly recommend Revize to any merchant looking for a reliable, easy-to-use order editing solution backed by a great team.