Rating
5.0
feedback
11
chart
#5,980
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
9%
-
Less than a month
18%
-
Less than a year
55%
-
More than a year
0%
Reviews Summary
The reviews for the Ribbon app are overwhelmingly positive, with users praising its ability to simplify the gifting process and enhance customer experience. Customers appreciate the user-friendly interface and the option for gift recipients to choose their own size and color, making gifting more personalized. The app's seamless integration, excellent customer service, and responsiveness of the Ribbon team are highlighted as major strengths. Users also mention the app's ease of setup and customization to match their store's theme. However, some users note that minor customization is needed, but the Ribbon team is quick to address any issues. Overall, the app is highly recommended for businesses looking to improve their gifting options and customer engagement during peak seasons.
Highlights
Review RSS Feed
All reviews
Dec. 4, 2025
We sell pregnancy and postpartum products where sizing can be tricky due to changing bodies. While we offered gift cards, customers weren't really drawn to them for gifting. Ribbon solved this by letting gift purchasers send recipients a link to choose their own size and color so they are gifting actual product vs a gift card. The interface is user-friendly, though some customization is needed. The Ribbon team handles most of the implementation, and the founder is very responsive to questions and is quick to jump in and fix any issues. We've been using the app for about a month now and are excited to see how this helps us as we near peak gifting season!
Nov. 4, 2025
The Ribbon Team is amazing! They helped our store from start to finish, and they make sure that they can cater all of our needs. Bailey, our onboarding manager has been really great. Im so excited to get more gift orders for our shop. I highly recommend!
Store
Big Life Journal
Using app
18 days
Aug. 27, 2025
In addition to providing a long needed solution to manage gift recipients, Ribbon offers excellent onboarding and customer service.
March 1, 2025
Awesome app and great support. Bailey and his team implemented Ribbon on our site seamlessly, and were able to customize it to perfectly match our theme. I'm excited to see how it improves gifting for our customers!
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