Ribbon | Gifting
The reviews for the Ribbon app are overwhelmingly positive, with users praising its ability to simplify the gifting process and improve customer experience. Customers appreciate the user-friendly interface and the option for gift recipients to choose their own size and color, making gifting more personalized. The app's seamless integration with Shopify stores and the excellent customer service provided by the Ribbon team, especially Bailey, are highlighted as major strengths. Users also mention that the app has helped them acquire new customers and boost revenue. However, some users note that minor customization may be needed, but the responsive support team quickly addresses any issues.
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We sell pregnancy and postpartum products where sizing can be tricky due to changing bodies. While we offered gift cards, customers weren't really drawn to them for gifting. Ribbon solved this by letting gift purchasers send recipients a link to choose their own size and color so they are gifting actual product vs a gift card. The interface is user-friendly, though some customization is needed. The Ribbon team handles most of the implementation, and the founder is very responsive to questions and is quick to jump in and fix any issues. We've been using the app for about a month now and are excited to see how this helps us as we near peak gifting season!
The Ribbon Team is amazing! They helped our store from start to finish, and they make sure that they can cater all of our needs. Bailey, our onboarding manager has been really great. Im so excited to get more gift orders for our shop. I highly recommend!
In addition to providing a long needed solution to manage gift recipients, Ribbon offers excellent onboarding and customer service.
Awesome app and great support. Bailey and his team implemented Ribbon on our site seamlessly, and were able to customize it to perfectly match our theme. I'm excited to see how it improves gifting for our customers!
This app is incredible. It’s such an easy integration and has helped us acquire some amazing new customers and additional information about the importance of gifting for our business. The team is also very responsive and easy to work with. Highly recommend!
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