Ricemill | Fulfilment
The reviews are overwhelmingly positive. Users consistently praise the app for being easy to set up, simple to navigate, and highly effective at streamlining shipping and order fulfilment. A major strength mentioned across many reviews is the quality of support: merchants describe the team as fast, responsive, helpful, and willing to fix issues quickly, often within the same day. Many reviewers also value the app’s affordability, free plan, and strong value for money, especially for small businesses. Several note that the app saves substantial time by automating tasks like label printing, tracking updates, box dimensions, and bulk fulfilment, and that it integrates well with Shopify and Australia Post/MyPost Business. The main negative feedback is limited, but a few users mention pricing concerns, especially for Australian merchants who must pay in USD, which can make the app feel expensive once other fees are included. One reviewer initially found the app buggy, though this was later attributed to setup issues and resolved with support. Overall, the reviews suggest the app is reliable, continually improving, and especially appealing to merchants who want a straightforward, cost-effective fulfilment tool with excellent customer service.
I've been using this app for quite some time now. It is easy to set up and use and the support is exceptional. It's also affordable. New features are regularly added and the developers really listen to what their customers are looking for in a shipping app
4 years usage and we only had to contact support only 3 times - for issues we created !! Chang and the team are true ACES. Chat support resolved all issues within the day. Usage is super simple, integration even more so. The amount of times we've referred RiceMill to others, and that now use them too - endless. Thank you for creating and continuing to improve this awesome App !!
I don't remember the last time a business provided such effective and fast support. An issue was raised preventing fulfilment. Within 24 hours it was identified and a fix implemented. Perfect!
I am loving this app, its easy to use and for a small business like mine its perfect with the free plan.
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