Rating
5.0
feedback
10
chart
#2,537
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
100%
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Less than a year
0%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of setup, customer support, and features like IVR, voice mail, call recording, and transcription. Users appreciate the ability to customize the widget, sync customer information from Shopify, and make free calls through the website widget. Some users mention a slight delay in registering phone numbers for SMS but overall rate the app highly for improving customer experience and streamlining communication. The upcoming release of a mobile app is eagerly anticipated by users who are frequently on the go.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 6, 2024
It's a great application for small businesses like ours on Shopify! I highly recommend it to anyone looking to Improve their customer experience!
Dec. 5, 2024
This is such a handy tool for support. Now, our team uses one phone number to talk to customers, which makes things much easier.
Dec. 4, 2024
I am getting way more calls now. The support team is super quick and helpful too.
Dec. 3, 2024
This app is easy to setup. I currently use the desktop app for receiving calls. A mobile app will be better. I use the app for my calls every day!
Nov. 25, 2024
Useful for calls and messages. Just a slight delay in registering my phone number for sending SMS. Besides that, 10/10.
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