Phone ‑ Calls, SMS, Campaigns for Shopify

Phone ‑ Calls, SMS, Campaigns

Rippledesk

Rating

5.0

feedback

10

Reviews

chart

#1,917

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    100%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of setup, customer support features, and the ability to improve customer experience. Many users appreciate the convenience of using one phone number for customer communication and the various functionalities like IVR, voice mail, call recording, and transcription. Some users mention a slight delay in registering phone numbers for SMS but overall rate the app highly. Users are looking forward to the release of a mobile app for added convenience and mobility.

Highlights

Ease of setup and use
Customer support features
Improves customer experience
Convenience of one phone number for communication
Anticipation for mobile app release

Rating Breakdown

  • 5
    100% (10 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 6, 2024

It's a great application for small businesses like ours on Shopify! I highly recommend it to anyone looking to Improve their customer experience!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

This is such a handy tool for support. Now, our team uses one phone number to talk to customers, which makes things much easier.

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I am getting way more calls now. The support team is super quick and helpful too.

Using app

19 days

Total reviews

19

Average rating

4.8

5 / 5 Share

Dec. 3, 2024

This app is easy to setup. I currently use the desktop app for receiving calls. A mobile app will be better. I use the app for my calls every day!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Useful for calls and messages. Just a slight delay in registering my phone number for sending SMS. Besides that, 10/10.

Using app

18 days

Total reviews

5

Average rating

5.0

All reviews

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