
Phone ‑ Calls, SMS, Campaigns
Rippledesk
Rating
5.0
feedback
10
chart
#1,901
All reviews
Rating Breakdown
Dec. 6, 2024
It's a great application for small businesses like ours on Shopify! I highly recommend it to anyone looking to Improve their customer experience!
Dec. 5, 2024
This is such a handy tool for support. Now, our team uses one phone number to talk to customers, which makes things much easier.
Dec. 4, 2024
I am getting way more calls now. The support team is super quick and helpful too.
Dec. 3, 2024
This app is easy to setup. I currently use the desktop app for receiving calls. A mobile app will be better. I use the app for my calls every day!
Nov. 25, 2024
Useful for calls and messages. Just a slight delay in registering my phone number for sending SMS. Besides that, 10/10.
Nov. 25, 2024
The IVR, voice mail, call recording and transcription works well. Good app.
Nov. 24, 2024
Free calls through the website widget. Widget can be customized and you can set an audio to play when the customer calls as well as business hours.
Nov. 23, 2024
Your customer information gets synced from Shopify. We now use Rippledesk as our phone system for customer support, thanks!
Nov. 22, 2024
Quality video calls! Voice mail, call recording, and business hours work well.