Robo Product Importer
Robo Product Importer Shopify App
Rating
3.9
feedback
59
chart
#1,685
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
5%
-
Less than a month
34%
-
Less than a year
44%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify App are quite mixed. Some users praise its ease of use, helpful customer support, and time-saving features, giving it high ratings. They appreciate the app's ability to import product details and images from various websites, making the process faster and more efficient. Additionally, positive comments highlight the responsive customer service team that addresses issues promptly and the overall convenience the app provides for product importing. On the other hand, negative reviews mention issues such as glitches, inability to import variants like size and color, and difficulties with image accuracy and description updates. Some users experienced server errors, recurring charges even after uninstalling the app, and limitations in bulk importing. Despite these drawbacks, the app seems to have potential for improvement by addressing the mentioned issues and adding features like bulk import and better image resolution customization.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 27, 2025
This app is glitchy and doesn't import variants. Lately, it's been only showing one single image in the product import section or random images that don't belong in that listing. This app is upfront with stating no variants can be imported in their description but this is my review and one of my reasons for uninstalling your app. Also, I uninstalled this app to avoid the recurring charge and can no longer show examples of the image issues. I will bump your rating back up from a 2 to a 3-star because this app can be useful to customers that don't have multiple color or size variants to pull into their stores, and don't mind manually downloading additional images.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us. We want to clarify that our app does not currently support importing variants, which is already mentioned in the app dashboard. We have also not advertised variant import functionality on our Shopify listing page. We have been given a negative review for no fault of ours. Additionally, our team emailed them multiple times regarding the image issue but have not received a response. If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
Feb. 3, 2025
Easy and helpful
Store
My Store
Using app
1 day
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Jan. 5, 2025
3 day working good but when i buy this app aftervthat its not working showing 500 Server Error, worst experience my money are going.
This is an unfair review by folks from Midiron. The app is working absolutely fine. Our team emailed them multiple times and tried calling them to understand the issue and for a quick resolution, but have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
Dec. 3, 2024
very perfect
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
Nov. 26, 2024
This app works the best, support is the best too, Loved it
WOW! Thank you so much for this 5-star review. We appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
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