Robo Product Importer
Robo Product Importer Shopify App
Rating
3.7
feedback
26
chart
#1,799
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
46%
-
Less than a day
31%
-
Less than a month
104%
-
Less than a year
46%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include ease of use, helpful customer support, time-saving features, and the ability to import products from various websites. On the other hand, negative aspects mentioned by users include issues with importing variants, glitchiness, server errors, lack of features like bulk import, and difficulties in uninstalling the app. Some users appreciated the affordability of the pricing plan and the quick response from customer service, while others expressed frustration with the app's limitations and functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 25, 2025
very low quality and does not have many features, I would recommend paying a little more over at autoDS, they can automate your purchases and recommend products, on top of what this app does and the variants part works. :/
Thank you for taking the time to share your feedback. We’re sorry to hear that our app did not meet your expectations. Robo Product Importer is designed to offer a simple, fast, and affordable solution for product imports, and we are continuously adding more features based on our merchants' needs. We appreciate you mentioning your preferences, and we encourage users to choose apps that fit their unique business models. However, we also invite you to reach out to our support team so we can better understand your needs and explore whether Robo Product Importer can be customized or improved to suit your workflow. Thank you once again for your feedback — it helps us make the app better every day!
Feb. 27, 2025
This app is glitchy and doesn't import variants. Lately, it's been only showing one single image in the product import section or random images that don't belong in that listing. This app is upfront with stating no variants can be imported in their description but this is my review and one of my reasons for uninstalling your app. Also, I uninstalled this app to avoid the recurring charge and can no longer show examples of the image issues. I will bump your rating back up from a 2 to a 3-star because this app can be useful to customers that don't have multiple color or size variants to pull into their stores, and don't mind manually downloading additional images.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us. We want to clarify that our app does not currently support importing variants, which is already mentioned in the app dashboard. We have also not advertised variant import functionality on our Shopify listing page. We have been given a negative review for no fault of ours. Additionally, our team emailed them multiple times regarding the image issue but have not received a response. If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
Feb. 3, 2025
Easy and helpful
Store
My Store
Using app
About 2 hours
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Jan. 5, 2025
3 day working good but when i buy this app aftervthat its not working showing 500 Server Error, worst experience my money are going.
This is an unfair review by folks from Midiron. The app is working absolutely fine. Our team emailed them multiple times and tried calling them to understand the issue and for a quick resolution, but have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at support@roboapp.freshdesk.com and we will be there to answer right away.
Dec. 3, 2024
very perfect
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!
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