Robo Product Importer for Shopify

Robo Product Importer

Robo Product Importer Shopify App

Developer
View on App Store

Rating

3.8

feedback

54

Reviews

chart

#1,386

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    6%
  • Less than a month
    33%
  • Less than a year
    41%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's ability to import products from various platforms easily and at an affordable price. The customer support team is also praised for being responsive and helpful in resolving issues. Users find the app to be a time-saver and efficient in importing product details and images. However, on the negative side, some users have reported issues with the app's functionality, such as not being able to import SKUs or variants like size and color accurately. There are also complaints about the app not being able to handle bulk requests and lacking certain features like bulk upload and image resolution control.

Highlights

Positive feedback on the app's ability to import products from various platforms easily and at an affordable price
Praise for the responsive and helpful customer support team
Users find the app to be a time-saver and efficient in importing product details and images
Issues reported with the app's functionality, such as inability to import SKUs or variants accurately
Complaints about the app lacking certain features like bulk upload and image resolution control

Rating Breakdown

  • 5
    76% (41 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    19% (10 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2024

good app...helped in importing lot of products from many platforms and pricing plan is affordable. Thanks

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

It's a very good product. Please keep using it.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!

1 / 5 Share

Oct. 12, 2024

Useless app. I am using this product for downloading from Amazon. It will not download description & only one image. Others we need upload mannually. Its a bug. They have to correct that

Using app

11 days

Total reviews

2

Average rating

2.5

Developer Reply

Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less-than-perfect experience with us. We provided you with a solution to import products from Amazon. We haven't heard back from you concerning this. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.

1 / 5 Share

Sept. 22, 2024

Store

GioDP

Using app

About 10 hours

Total reviews

3

Average rating

3.7

Developer Reply

This is an unfair review by folks from GioDP. Our team emailed them multiple times, but we have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.

5 / 5 Share

Sept. 18, 2024

Updated review: the team was so courteous to reach out to identify the issue and corrected it. There were issues that are resolved as I used it to upload nearly 50 products without the hassle of a csv. I would fill in the rest but the heavy lifting is done with this app. After that its my responsibility to customize my pages to how I need to present it. A good team who reaches out and thoughtfully solves and discusses issues.

Store

Rivete

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

All reviews

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