Robo Product Importer
Robo Product Importer Shopify App
Rating
4.1
feedback
25
chart
#1,263
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
16%
-
Less than a month
56%
-
Less than a year
16%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include the app being easy to use, helpful, and time-saving for product imports. Users appreciate the excellent customer support provided by the app developers. On the other hand, negative feedback revolves around issues such as glitches, server errors, limitations in importing variants, and challenges with downloading descriptions and images. Some users found the app misleading in terms of its capabilities, especially regarding importing products with variants like size and color.
Highlights
Review RSS Feed
All reviews
Feb. 27, 2025
This app is glitchy and doesn't import variants. Lately, it's been only showing one single image in the product import section or random images that don't belong in that listing. This app is upfront with stating no variants can be imported in their description but this is my review and one of my reasons for uninstalling your app. Also, I uninstalled this app to avoid the recurring charge and can no longer show examples of the image issues. I will bump your rating back up from a 2 to a 3-star because this app can be useful to customers that don't have multiple color or size variants to pull into their stores, and don't mind manually downloading additional images.
We appreciate you taking the time to leave us a review. Our sincere apologies if you’ve had a less-than-perfect experience with us. We want to clarify that our app does not currently support importing variants, which is already mentioned in the app dashboard. We have also not advertised variant import functionality on our Shopify listing page. We have been given a negative review for no fault of ours. Additionally, our team emailed them multiple times regarding the image issue but have not received a response. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
Feb. 3, 2025
Easy and helpful
Store
My Store
Using app
About 2 hours
Thank you for taking the time and effort to leave a review. We work hard to deliver the best app experience and we’re glad that you liked it!
Jan. 5, 2025
3 day working good but when i buy this app aftervthat its not working showing 500 Server Error, worst experience my money are going.
This is an unfair review by folks from Midiron. The app is working absolutely fine. Our team emailed them multiple times and tried calling them to understand the issue and for a quick resolution, but have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
Nov. 26, 2024
This app works the best, support is the best too, Loved it
WOW! Thank you so much for this 5-star review. We appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
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