Robo Product Importer
Robo Product Importer Shopify App
Rating
3.7
feedback
52
chart
#482
All reviews
Rating Breakdown
Review RSS Feed
Sept. 18, 2024
Updated review: the team was so courteous to reach out to identify the issue and corrected it. There were issues that are resolved as I used it to upload nearly 50 products without the hassle of a csv. I would fill in the rest but the heavy lifting is done with this app. After that its my responsibility to customize my pages to how I need to present it. A good team who reaches out and thoughtfully solves and discusses issues.
Aug. 9, 2024
This app doesn't import SKU's or Variants such as Size or Color. It's only suitable for importing products with no variants which very misleading considering they display a screenshot showing it importing clothing items with size variant.
Aug. 12, 2024
Excellent app and its imported aqurate details with hi-quality images as well.
WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.
July 22, 2024
We found this app fine but uninstalled it for another app more suited to our store’s needs.
This is an unfair review from the folks at Witch of Scots. We made it clear about the App charges and that our billing system operates through Shopify Billing APIs, ensuring that charges are automatically calculated and applied based on your approved billing cycles. Also, it's the way Shopify billing works. We do not have control over it. The Upgrades/downgrades are pro-rated. But you get monthly charged. We also provided a documentation reference to check, yet they provided us with a negative review. Our team tried multiple times to reach out to the folks and have not received any response from them. If you wish to get in touch with us, please don't hesitate to reach out to our team, we are here to answer right away.
June 18, 2024
how i can cancle subscription of this app
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
June 3, 2024
This app saves me I'd say 1/3 of the time uploading products to Sweatfully.com It can add all the main components to a product, but unfortunately can't add variants and all pictures. I hope in the near future, variants will be able to be added! At first, the app was not working for me, I then reached out to the customer service team, and they were quick to respond! They looked into the challenge and got the app working for my store! Definitely will be continuing to use, as any time that can be saved, adds up!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
May 19, 2024
Absolutely love it. Makes life so much easier. Also amazingly responsive support. Quick to get in touch and fix any issues you have! Seriously couldn't be happier.
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
April 26, 2024
This is an unfair review by folks from WOUSTY. Our team emailed them multiple times, but we have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
April 30, 2024
BE CAREFUL this application is a complete fraud. They are constantly requesting access to your data and computer to steal your information, with the excuse that they need to fix the app. HOW CAN SHOPIFY LET THIS HAPPEN?????
We are deeply concerned about your recent 1-star review and accusations regarding information theft. Integrity and transparency are core values at Robo app, and we take such allegations very seriously. Firstly, we want to assure you that we do not engage in any form of information theft or unethical practices.We value the trust our customers place in us and would never compromise that trust. We have thousands of merchants use this app without ever getting this kind of accusation. Regarding the issue of store permission, we want to clarify that we requested this permission only to investigate the specific issue of products not importing in your particular store. This was done as a last effort when all other investigation methods failed. Our intention was solely to resolve the technical issue and improve your experience with our app. Furthermore we requested store access with limited permissions only. This is a standard investigative practice amongst most apps on Shopify. It's important to note that our app operates within Shopify's secure environment, which includes robust security measures to safeguard user data. We do not have access to sensitive information beyond what is necessary for the app's functionality, and we do not share or sell any user data to third parties. Once again, we apologize for any inconvenience this situation may have caused and appreciate your feedback as it helps us improve our services. Thank you for your understanding.
March 26, 2024
Very nice application. It will be much better with a few minor updates. relevant company. Thank you. I'm looking forward to the updates. Thank you.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
March 18, 2024
I just love this app, This is what i was looking for since long time. I must say their support is outstanding.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
Feb. 26, 2024
This app works great when it works. I can only import 2 or 3 products before it stops working for me. When I try to import more than that, it just sits and spins, and never imports. I had instant response from customer service, but they say it works fine for them. But, I'm not them. It isn't working fine for me.
This is an unfair review by folks from Country Decor & More. Our team emailed them multiple times explaining the situation and we have not received a response. We have been given a negative review for no fault of ours. If you want to speak to us, you may reach our team at [email protected] and we will be there to answer right away.
Feb. 3, 2024
What’s the process with delivering these items or what Dser do I connect the items to, for the fulfilment of the products that’s have been imported. Thank you for your service
Thank You for giving us a shot, and even more for leaving us this review. We work hard to deliver the best app experience and we’re glad that you liked it!
Feb. 6, 2024
i want to uninstall but don't know how to unistall?
This is an unfair review from the folks at Universal Trading LLC. We made it clear about the App uninstallation process and also provided a documentation reference to follow the same yet they provided us with a negative review. Our team tried multiple times to reach out to the folks and have not received any response from them. If you wish to get in touch with us, please don't hesitate to reach out to our team, we are here to answer right away.
Jan. 27, 2024
Great product. Only wish it could handle bulk requests. Big time saver either way.
We're happy you're pleased with the results and that we were able to help. And we really appreciate you taking the time to share your feedback - it makes our day special!
Jan. 17, 2024
“We had an amazing experience with this Robo. Their customer service team was outstanding, and the product was exactly what we were looking for.” “We were so pleased with the service we received from this developer. They went beyond our expectation and make necessary amendments where we demanded to help us to meet the perfect requirements”
We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!
Dec. 14, 2023
Great App for product import from other websites. It made product uploading quite easier for me. Very good customer support.
Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the app experience! Wish you good luck!
Dec. 8, 2023
This app has saved me SO much time! Works on the majority of stores on most products (minus a few glitches here or there) but the developers are super fast and friendly and have jumped to my rescue when something needed tweaking and it worked straight afterwards. Highly recommend! ❤️
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!
Nov. 21, 2023
This worked wonders in moving my items with images from squarespace to Shopify. It is a bit tedious having to do one by one on the product but this pulled the pictures in great quality and created the item object in Shopify. I was able to have the object with pictures title quantity created and once all were imported I was able to update them in Shopify. I did NOT want to take all those pictures again when I have over 500 products. this saved me so much time!!
Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!