Abandoned Cart Recovery w. GPT
A ChatGPT-powered Abandoned Cart Recovery App for Shopify
Rating
4.5
feedback
7
chart
#6,665
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
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Less than a day
0%
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Less than a month
43%
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Less than a year
43%
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More than a year
0%
Reviews Summary
The reviews for the Robosell app are overwhelmingly positive, highlighting its effectiveness in recovering abandoned checkouts and increasing revenue for e-commerce stores. Users praise the app for its innovative use of AI and ChatGPT technology to generate personalized emails and SMS messages, leading to successful recovery of lost sales. The seamless integration, tangible results, and customer engagement capabilities make Robosell a valuable tool for online businesses looking to improve their checkout recovery rates and enhance customer relationships. However, there are concerns raised about the app's customer service and responsiveness, with one user expressing dissatisfaction with the lack of support and functionality in certain scenarios.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 24, 2023
Incredible app! Robosell is so much more than a recovery tool, it's a sales powerhouse. The use of social proof and customer voices in emails adds a unique and impactful twist. Our customers are loving it, and so are we!
June 16, 2023
I'm uncertain about the legitimacy of this app and the authenticity of the reviews I've come across. After installing the app, my crucial inquiries went unanswered, which is always a red flag for me regarding the app developer's dedication. I will provide an update once I receive assistance from the customer service team. Update: I run a test and abandoned a cart using incognito mode. Nothing happened. I got no messages nothing. Still no support from the developer, horrible customer service. Will delete this useless app. I can definitely not recommend this app
First and foremost, thank you for taking the time to share your experience with our app. We sincerely apologize for the inconvenience and dissatisfaction you've faced with our customer service and the functionality of our app. Your feedback is highly valued, and we're sorry to hear that we have fallen short of your expectations. We acknowledge that there was an unacceptable delay in responding to your queries, which was due to an unforeseen issue with our Intercom Support System. We take full responsibility for this and sincerely apologize. Please be assured that we have rectified the problem to prevent similar occurrences in the future. Regarding the issue you encountered with the abandoned cart test, our team has investigated this issue thoroughly. I am pleased to inform you that the problem has been identified and resolved. We sincerely apologize for the inconvenience this caused and thank you for bringing it to our attention. Over the past half month, we have made three attempts to contact you at different times to share these updates and to address any other concerns you might have. We have also offered a complimentary year-long usage of our app as a sign of our commitment to your satisfaction. We regret that we have not yet received a response and would like to ensure that our messages have been reaching you. We understand you are considering deleting the app due to the issues experienced, but we would greatly appreciate a second chance to rectify this situation. We would be more than happy to assist you with any queries or issues you have via email, a phone call, or even a video conference at your convenience. You can contact us directly at [ [email protected] ]. Your satisfaction is our utmost priority, and we're dedicated to ensuring that your experience with our app improves. We appreciate your patience as we work through these issues and look forward to providing a better experience in the future.
May 26, 2023
In our continuous quest to optimize our Shopify store, ONEINMIL, we found a game-changer: the Robosell Recovery app. We have been using it for just over two weeks and already the results are impressive. The app's innovative utilization of AI and ChatGPT to generate unique SMS and email content has led to successful recovery of several abandoned checkouts on our site, https://oneinmil.net. Robosell Recovery is not merely an app, but a smart solution that understands the nuances of e-commerce communication. It has significantly helped us transform lost opportunities into real revenue. The app's capacity to seamlessly engage our customers, its straightforward integration, and the tangible results it provides make it an invaluable addition to any online store. It's more than just a tool—it's a growth partner for e-commerce businesses.
May 19, 2023
Embracing technology is embracing the future, which can generate personalized automatic emails to help maximize the recovery of abandoned orders.
Using app
2 days
Total reviews
2
Average rating
5.0
May 18, 2023
Over the past month, we've had the pleasure of integrating Robosell Recovery into our operations at egratbuy, a Shopify store. We're more than thrilled with the results. The app, leveraging advanced AI capabilities and the impressive language generation model, ChatGPT, has dynamically created personalized SMS and email content that engages our customers effectively. This has led to an outstanding recovery of over $1,000 in abandoned checkouts. Robosell Recovery doesn't merely address the issue of checkout abandonment—it transforms it into an opportunity for increased revenue and enhanced customer relationships. Its intuitive design and seamless functionality make it a top-tier tool for any e-commerce store looking to significantly improve its checkout recovery rate. We're excited to see what else it can achieve for us in the future!
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