Super Dog Accessories review for Royal Mail Shipping Extension
Oct. 7, 2022
DO NOT DOWNLOAD THIS APP! The app doesn't work accurately if you post your items in different sized boxes. There is no support and no way to cancel the subscription. It isn't showing up in my app list so i can't delete it but it is showing up in my active subscriptions so i know i will be charged. ABSOLUTE SCAM. I will be contacting Shopify about this to get them to remove the app for me.
On the same page as this review, if you scroll up to the "Support" section you'll see that support is available and has been since 2013. Simply email [email protected] and we're here to help. You'll also find a link called "Get support" in Shopify Admin / Settings / Apps next to the app which is another way to get in touch. Right next to that link is the "Remove" link, which is how you remove the app if you do not want it which also cancels the subscription. This is Shopify functionality and is identical for all apps in the app store. All billing is handled by Shopify and with your explicit consent. We have no way of taking money from you and your allegation that this is a scam is fundamentally incorrect. I reached out to you by email the other day but had no response. I wish you good luck when you do launch your store.
Add multiple Royal Mail shipping options for your customers