Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.0
feedback
316
chart
#189
All reviews
Rating Breakdown
Review RSS Feed
June 14, 2022
Amazing experience! Great app, first one I found that offers all features for order tracking and customer notifications for a reasonable price. Can only recommend.
Hey Torasos! We’re so grateful that you took the time to share your feedback with us and pointing our great pricing! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
June 10, 2022
Very user friendly and great customer service! The individual that helped me today was amazing. Thank you Gabriel!
Hey Project Pets Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our customer service! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
June 10, 2022
You would find service like this at a 5 star resort! From the moment we signed up for the app, to the onboarding process the team has been nothing short of amazing. They encouraged zoom meetings to ensure we knew how to take advantage of every aspect of their platform and they even suggested a few things to optimize our email communication related to shipping. These guys are the real deal and the app is incredibly feature-rich.
Hey Nova Color! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Nova Color's branded tracking page and the shipping email for Klaviyo! Gabriel, Customer Success Lead
June 7, 2022
Great service! Very efficient & will definitely be a great addition to my store to cut down on emails inquiring about shipping. Also Cherry helped me tremendously when I needed help. She made it very easy to understand & set up. Highly recommend!
Hey, killalux! Thank you so much for your kind words.❤️ We really appreciate you taking the time to share your experience with us, we agree that Cherry is great customer support!😊 We’re lucky to have clients like you! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
June 7, 2022
We have been using Rush for some time for our post purchase upsell and order tracking and they have been exceptional. Tosh and Gabriel have been great helping us grow. Definitely recommend.
Hey, CBD Living! Thank you for your kind words! We’re grateful for your feedback. ❤️ I'm happy to hear that Rush post purchase upsells and order tracking are adding more revenue to the store! That's the idea! 🥳 Tosh is an amazing guy and ready to jump on short call anytime you have any questions! 👍 Gabriel, Customer Success Obsessed
June 7, 2022
Their integration with Shopify and Klaviyo is a top-notch. I’ve been using the app for only 5 days and I look forward to see how much extra revenue will bring me thanks to the flows
June 7, 2022
Great support, Gabe was extremely helpful and the support now the tech which is very rare in some of the other tracking apps.
Hey, Just Another Cap Store! Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy with our service!❤️ If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Lead
June 3, 2022
The app is great. I'm just waiting to resolve my situation with translation into Portuguese from Portugal.
Hey ICE BRO JOIAS! We’re so grateful that you took the time to share your feedback with us. You are now able to use the Portuguese translation! 😊 P.S. Dev team have been squashing a lot of 🐛 🐜 🕷 🕸 🦗 🦟. lately, so if you need any other support, please do not hesitate to contact us on Live Chat or well-known emails :) Gabriel, Customer Success Lead
June 3, 2022
We just started using this app a week ago and the support team helped us with the whole setup! Their tracking page fits perfectly with my store design. Thinking to install it to my second store!
Hey Shape Baeby! Thank you for letting us and the community know about your fantastic experience with us! ❤️ I’m happy to hear that our team provided you with excellent service, created beautiful banners, and entire Klaviyo e-mail flow automation! 🥳 Let us know when you add the second store, we will give you a nice starting present there. 🎁 Gabriel, Customer Success Maniac
June 3, 2022
Incredible customer service!! The response time is literally under two minutes. Great app, highly recommend any DTC brand jump onto it ASAP!
Hey, Tub Treats! We are glad to hear we provided you with top-notch service! Our support team is as fast as 🥷 🥷 🥷 ! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
June 3, 2022
Very happy with the app. Using it for a year now and it removed a lot customer service emails and chats from clients. So less headache for my staff :)
Hey Öko! Our staff always enjoys reading reviews such as the one you left us! ❤️ It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need! 😊 Gabriel, Customer Success Lead
June 1, 2022
Rush provides you with a custom tracking page, which you can translate into your language. I had some questions and the customer support team responded quickly with answers! Great experience so far! Cannot ask for more!
Hey Thienne! Thanks so much for giving us your take on how we are doing.😊 We're glad that customers like you are having a great experience at Rush!❤️ Let us know if you need further help with branded order status tracking page, or help with shipment notifications!💰 Gabriel, Customer Succeed Lead
May 30, 2022
Customer service was very prompt and extremely helpful! They helped me crate a tracking page that is a selling machine! I don’t usually give reviews but this app is more than amazing!
Hey PawPerfect! Thanks so much for sharing your review about the Rush customizable tracking page.💰 💸 We are always here if you need more help on parcel tracking or order status updates. 👍 We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Gabriel, Kung Fu-Master & Customer Success Lead
May 27, 2022
Great app, great customer service. We appreciate all the efforts and time on us from the Rush family. We highly recommend their service!
Hi Amaari Fine Jewelry We’re so grateful that you took the time to share your feedback with us. Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead
July 17, 2022
Quick and smart customer support, all our questions were answered professionally and very kindly. The app is great and meets tracking needs perfectly. Would recommend it!
May 27, 2022
I use Rush for all of my stores. It is the perfect solution to making sure my customers are happy and notified! It's very easy to implement and the customer support helped me with the tracking page design!
Hi Primerra Paris Thank you so much for the great rating and for taking the time to post a review. ❤️ We are pleased to see that you are happy with the branded tracking page! Let us know when you add it to the next store, we will give you a nice starting present there! 🎁 Gabriel, Santa Claus for repeat customers 🎅
May 25, 2022
Ich denke ich habe nun alle Apps die irgendwas mit Tracking zu tun haben ausprobiert. Rush ist die smarteste, schönste und die mit dem allerbesten Service!!! 100% MUST HAVE APP
Hey salt-switch.shop Thank you so much for your positive feedback! Your comments have been shared with our entire team at Rush! When we hear from happy customers like you, we spread positivity around! Our dev team smiles like kids, every time we share that Rush is a must-have tracking Shopify App :) Let us know when you add it to the next store, we will give you a nice starting present there! Gabriel, Santa Claus for repeat customers
May 23, 2022
Excellent app. I love how easy it is for me to track orders and update customers. The support is also great and fast! Highly recommended.
Hey, Angela J. Ford | Fantasy Author! Thank you for your kind words! ❤️ We’re grateful for your feedback. 🥳 If you need help lifting the revenue 💸 via parcel tracking page or shipping notifications. Let us know :) P.S. We just released a new feature where Upsells can be single click checkout :) Gabriel, Customer Success Obsessed 😆
May 23, 2022
I have been happy with the customer service, provides customers with easy to access information about their shipments.
Hi Scout and Poppy! Thank you for your kind words! We’re grateful for your feedback! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) P.S. We just released a new feature where Upsells can be single click checkout :) Gabriel, Customer Success Obsessed
May 22, 2022
Thanks alot for your hardworking, the developing team helped me alot!! thanks again, the app easy to use
Hey, Amor Jewellery Thanks so much for sharing your review about the Rush! ❤️ We are always here if you need more help on parcel tracking or order status updates. We’re glad to hear that our team’s actions lead to one more happy customer! Gabriel, Kung Fu-Master & Customer Success Lead