Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.1
feedback
316
chart
#10,208
All reviews
Rating Breakdown
Review RSS Feed
Aug. 23, 2021
They still have some things to improve, but you know what's good? They improve fast. :) I like their team, very friendly and always ready to help. Lots of custom things you can do yourself, so that's one of their advantages. keep going!
Hey, TheJellyBee! We’re so grateful that you took the time to share your feedback with us! Our whole team is constantly working on improving the Rush app for tracking and adding more customizations! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) P.S. We just released a new feature where Upsells can be single click checkout :) Gabriel, Customer Success Obsessed
Aug. 20, 2021
The support I received was absolutely amazing. It's easily the best tracking app I've used, and the fact it has made me money it pays for itself in the first week. Truly incredible app with a truly incredible team behind it.
Hi, Print Your Places! Nice to see you profitable and earning with Rush 💰💰💰! Our priority is customer service and we are happy that we met that mark! 😌 Calling us the best tracking app is giving us butterflies in the stomach. 🦋🦋🦋 Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead
Aug. 18, 2021
We've switched from Aftership over to Rush and we've had nothing but success - our tracking pages are better looking than ever, customers are happy with the detailed updates and the product roadmap is exciting!
Hey, Beautylux! We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff! We really appreciate you being a customer and helping to share the word about Rush as a better substitute for tracking than Aftership! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) P.S. We just released a new feature where Upsells can be single click checkout :) Gabriel, Customer Success Obsessed
Aug. 17, 2021
The app is amazing. It solves such a huge problem. It helps customers to be informed of what is happening with their orders during the whole shipment. Which helps to reduce disputes and chargebacks. We all know this is a huge problem for all merchants.
Hey, CrucialCarComfort! Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that Rush helps you reduce the disputes received and made your client's order tracking easier! :) If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
Aug. 3, 2021
The Rush app has been great! Our customers are able to easily track their orders right on our website. The Rush team is extremely helpful and informative. They're always working to come out with new features that are beneficial for businesses.
Hey, Bella Ella Boutique! Reviews like yours make our day because it makes all the hard work worthwhile. I’m happy to hear that our team provided you with excellent service! Much more features! coming in the Summer, so stay tuned! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
July 30, 2021
Very good Tracking app! Had a introduction call with the Rush team. Helped me out very well. After the call they came with a new email everyday regarding the next step in setting up the account, which helped out a lot and gave a lot of tips! The team is setting me up great and knows what the issues most of the time are because they have experience themselves. Would always recommend this app, especially because the team is helping out so well!
Hey, Lifeheks! Thank you so much for your positive feedback! ❤️ Your comments have been shared with our entire team at Rush! When we hear from happy customers like you, we spread positivity around! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Lead!
June 30, 2021
By far the best tracking app we've ever used! Tons of features with a lot of new ones on the way. Integrates with everything we need.
Hey, Kittio! Calling us the best tracking app is giving us butterflies in the stomach. 🦋🦋🦋 We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications! Gabriel, Customer Succeed Lead
June 26, 2021
I use this app for a week and it works great so far. It has a great potential and will definitely increase your ROI.
Hey 365CarMods! Nice to see you profitable and earning with Rush 💰💰💰! Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead
June 3, 2021
Best tracking App! Provides more than tracing for my customers. Great Tracing page, upsell, email and SMS notification and so on. Support team are very friendly and responds quickly. I recommend!
Hey, Kerry's tail! Thank you for your kind words! We’re grateful for your feedback. I'm happy to hear that Rush made your client's order tracking easier on your nicely branded tracking page! That's the idea! Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead
June 1, 2021
The app is amazing - it's user friendly and very quick to instal. The customers service is also fantastic, quick in reply and really helpful! I would definitely recommend the app to every one!
Hey, Jane Lushka DE! Thank you for the wonderful review and for taking the time to share your feedback with Rush. Our priority is customer service and we are happy that we met that mark! 😌 If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Lead
May 29, 2021
This is indeed the best tracking application ever made, the tracking page is incredible well-made and even makes you money by its upsells and cross sells, you can make your shipping emails so informative and frequent that you will no longer see disputes ! Customer support is amazing, it is always there to help you in a minute away !
May 17, 2021
Kudos to Kiro for being very patient and accomodating to help me tweak the app to my preferences and showing me how to be more hands-on with screenshots and all! (: An excellent app and I would strongly recommend newbies looking for a simple app for ordering and tracking statuses! (:
May 17, 2021
By far the best shipping app I've used so far! It's like having the best features of Aftership and Tracktor combined into one, with a way better UI and customization. Their customer support is incredible as well! They were easily able to add customizations to the tracking page that made it look so much better, and improved the experience for my customers. Incredible work!
May 13, 2021
This is really an incredible app, not only the amazing options and unique features only found on Rush, but also the customer support. This is 100% my favorite app on Shopify for those reasons. UNIQUE + CUSTOMER SUPPORT.
May 11, 2021
The support team has helped us a great deal to deliver a great UX when it comes to shipping, including figuring out every detail of translation; Cant wait for the upcoming releases from the roadmap!
May 11, 2021
We have been using Rush for around half a year and can only describe it as amazing - the support has been astonishing and the features are top notch
May 8, 2021
The Best App !!! I recommend !! Excellent support and maximum informing the customers of my store. This brought more sales and positive emotions!
May 6, 2021
Great customer service. Amazing UI/UX. Top notch features. This app will bring unprecedented satisfaction to your customers. 100% Recommended.
May 4, 2021
This app is super clean and easy to use. The automation is incredible. and the customer service is always there to help!
May 1, 2021
The best service an app for Tracking and shipping. The Support ist very, very good. we have the app for our business.
Using app
Almost 3 years
Total reviews
1
Average rating
5.0