All reviews

Rating Breakdown

  • 5
    92% (291 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2022

When I look for a new app, #1 priority is the features of that & #2 - is the support. Rush has both on a super high level. The issues are solved in the speed of light & all questions are answered. Definitely recommend :)

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hey Harvoola! We are thrilled to hear that you appreciate our service and have chosen Rush as your shipment tracking app! 💚 Just don't hesitate to let us know if you ever need help with order tracking or other features of the app, we're here ready to assist! 😊 Cherry, Customer Success Lead

5 / 5 Share

Dec. 19, 2022

App is great so far, Customer service is also really good. The tracking page they create for you is really clean looking and definitely a good place for customers to check out their tracking info. Fair prices too. I'd recommend 100%

Store

VALOR

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey VALOR team! Thank you so much for giving us your best remarks on our app, customer service and as a whole. ❤️ If you need further help with the parcel tracking page or shipping notifications. Let us know :) Cherry, Customer Success Lead

5 / 5 Share

Dec. 14, 2022

At first the support, especially KenMichael is immediately there to help. The Rush App has exceeded my expectations. I was able to set it up quickly and tweak it to my liking. I highly recommend this app!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Mirolana.de! Thank you so much for sharing your review about the Rush great service!❤️ We are always here if you need more help on parcel tracking or order status updates. 😊 We’re glad to hear that Ken's actions lead to one more happy customer! 🥳 Cherry Customer Success Lead

5 / 5 Share

Dec. 9, 2022

The support is very responsive and quick, specifically KenMicheal was the person that helped me. Very Helpful!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hey Mother's Cove! We’re grateful that we had the opportunity to help you with the setup! Ken is a top notch guy and always ready to assist! ❤️ Feel free to let us know if you need further help with branded order status tracking page, or email notifications! 😊 Cherry, Customer Success Lead

5 / 5 Share

Dec. 5, 2022

Awsome app! if you want to Increase AOV, Rush is the right solution. This app keeps my customers informed of everything related to the status of their orders.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Passion Bump Team! Thank you so much for giving us your best remarks on the app ❤️ We're glad that customers like you are having a great experience at Rush. If you need further help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Cherry Customer Success Lead

5 / 5 Share

Dec. 5, 2022

Great tracking app! Easy to set up and simple to use as well. The customer support is very helpful and responsive.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey thegreywoldnl! Thank you for adding another store and for your trust! We’re grateful that we had the opportunity to help you with the setup! ❤️ P.S. We also have the OS2 Tracking page builder so let us know if you need further assistance. Cherry, Customer Success Lead

5 / 5 Share

Nov. 30, 2022

Very good app! They helped me with the track issue and now I have a really good app to track orders in my website.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Você Mulher! Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush ❤️ We are always here if you need more help on parcel tracking or order status updates. 😊 Cherry Customer Success Lead

5 / 5 Share

Nov. 28, 2022

Amazing support, lovely app, customer are happy that they can track your package from chi... USA. Lovely app for dropshipping or & brand, it's an absolute must.

Store

Bodario

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Bodario! We’re grateful that we had the opportunity to help you with the setup! Your comment has given us valuable insight into the services that we provide at Rush 💚 If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Cherry Customer Success Lead

5 / 5 Share

Nov. 24, 2022

Just working with Rush the first impression is EXCELLENT! After i was already suprised by the beauty of the first impression i also got excellent support with the first questions i had. Would 10/10 recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey VivizDenmark! Yay! Thank you so much for giving us your best remarks on our customer service and as a whole. ❤️ We're so glad that our service has brought you such a great first impression! Rest assured, we'll continue to assist you in any way. If you ever need further help with the parcel tracking page or shipping notifications, we're just a message away :) Cherry Customer Success Lead

5 / 5 Share

Nov. 24, 2022

App and Customer Service are perfect. They always working to meet their clients needs. It also have the best tracking page

Store

Macia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Macia!| Wow! Thank you so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush 💚 Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊 Cherry Customer Success Lead

5 / 5 Share

Nov. 23, 2022

Rush is perfect! The customer service is outstanding and this is the best plug-in for tracking on Shopify.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Sneakeds® Schuhe! Thanks so much for sharing your review. We greatly appreciate you for considering Rush as the best order tracking app and we’re glad to know that our team’s actions lead to one more happy customer! 🥳 If you ever need any assistance, feel free to reach out to us 💚 Cherry Customer Success Lead

5 / 5 Share

Nov. 23, 2022

I used this app... because there are a lot of options to customize your page ... Best Customer support and best tracking app ever : ) Thanks, Rush Team

Store

Jewlies

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey Jewlies! Thank you so much for taking the time to post your feedback with this great rating. We're always here to assist all the way and we're happy to serve you 😊 Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry Customer Success Lead

5 / 5 Share

Nov. 22, 2022

Muy buena la atención al cliente. La aplicación es práctica pues de un vistazo puedes saber el estado de todos los envíos, así como incluir tu propia página de seguimiento. Estoy probándola pero de momento me parece genial

Using app

9 days

Total reviews

5

Average rating

5.0

Developer Reply

Hola De Moi à Toi Regalos! Estamos muy agradecidos de que se haya tomado el tiempo para compartir sus comentarios con nosotros. ¡Estamos muy contentos de que nuestro servicio le haya causado una gran impresión! Tenga la seguridad de que continuaremos ayudándolo de cualquier manera. ¡Háganos saber si necesita más ayuda con la página de seguimiento del estado del pedido de marca o ayuda con las notificaciones de envío!😊 Cherry Customer Success Lead

5 / 5 Share

Nov. 17, 2022

I just started using the app and so far so good. I had a small issue happen but Ken was super responsive and tried to help me right away. Great customer service.

Using app

30 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey Wanderlush! We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️ Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry Customer Success Lead

5 / 5 Share

Nov. 16, 2022

I need some customize help and the support was amazing! I will keep use the app and testing the others features

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey Memmoria! Thank you so much for being one of our valuable app users! 😊 We're so glad that our service has brought you such a great first impression. Rest assured, we'll continue to assist you in any way 💚 We work hard to be the best shipping tracking app you will ever have, so just reach out to us anytime if you ever need assistance, we're all ears! Cherry Customer Success Lead

5 / 5 Share

Nov. 16, 2022

The best application, easy to use, and support is always there for you. I'm so happy with that , I recommend it to anyone who wants to make tracking shipments easier for the customer .

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey MJ Store!| Yay! Saying that we are the BEST tracking app is really heartwarming! ❤️ 🥳 We're glad that customers like you are having a great experience at Rush. You're support is greatly appreciated. Please feel free to reach out if you need further help with our parcel tracking app 😊 Cherry Customer Success Lead

5 / 5 Share

Nov. 14, 2022

Fast and easy onboarding. needed help got an answer immediately. Everythink is perfect for a smal and big Onlineshop Owner

Store

PERUSSO

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey Perusso! Thank you so much for your positive feedback! We are pleased to know that you are happy with Rush! ❤️ If you need further help with branded order status tracking page, or shipment notifications, just let us know! 😊 Cherry Customer Success Lead

5 / 5 Share

Nov. 9, 2022

I installed this app since more than 2 weeks now, and I really think it's one of the best on the market. In fact, the onboarding is really easy, the dashboards easy to understand, there are some important analytics easy to access, and much more! Since installed, I have not had any customers ask where their order was <3 Continue the great work Rush :)

Using app

10 days

Total reviews

9

Average rating

5.0

Developer Reply

Hey Ripcorde! Wow! Saying that we are the BEST tracking app is awesome! ❤️ 🥳 Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush. Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Cherry 💚 Customer Success Lead

5 / 5 Share

Nov. 8, 2022

Excellent service and app, they helped me instantly through my questions. I recommend rush fo every store.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey Kenko Matcha! Thank you so much for this positive review. It's our pleasure to serve customers like you. We really appreciate helping to share the word about us. We are always here if you ever need more help on parcel tracking or order status updates 😊 Cherry 💚 Customer Success Lead

5 / 5 Share

Nov. 8, 2022

This is a great app which is very helpful in managing my tracking info to help me create a better user experience in my store. Support is wonderful and very helpful, Cherry has gone above and beyond to help me set everything up correctly.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hey Club Yolo! Aww... You've left a smile on the faces of our whole team. Thank you so much for sharing this with us. We're grateful that we had the opportunity to serve you. We are always here if you need more help on parcel tracking or order status updates. 😊 Cherry Customer Success Lead