Rush ‑ Order Tracking & EDD
Rush: Drive Repeat Sales with Order Tracking & Notifications
Rating
4.0
feedback
316
chart
#189
All reviews
Rating Breakdown
Aug. 9, 2022
This app has many integrations and the customer service is excellent. Our customers were happy with the new interface and it helped us reduce emails regarding order status. They take good care of the app users.
Hey Wearlove.uk, We are incredibly grateful that you took the time out to leave us such a great review. I directly shared it with the team!!! It’s lovely to hear your kind words of appreciation for our hard-working staff! ❤️ I am glad to hear we helped you reduce the WISMO tickets! That is the idea! 🥳 Should you need any other support, please do not hesitate to contact us on Live Chat or well-known emails 😊 Gabriel, Customer Success Maniac
Aug. 8, 2022
Rush App is so far one of the best tracking app I have used so far. It's customizable, simple and straight to the point. Not to mention their support team who really knows what they are doing and are always there to assist you with your concerns! Kudos!
Hey Leos paw! You’ve left a smile on the faces of our whole team with your kind words. ❤️ Thank you so much for sharing this with us! We’re grateful that we had the opportunity to help you with the setup of the Leos paw's branded tracking page and the shipping email for Klaviyo! ❤️ Glad to hear that you think we are one of the best tracking apps 😊 Should you need any other support, please do not hesitate to contact us! Gabriel, Customer Success Lead
Aug. 4, 2022
Rush is amazing and help to communicate delivery with our customers. Love it and the best investment in our store
Hey Pharah! Best investment!!! WOW!!! 🥳 🎉 Reviews like yours make our day because it makes all the hard work worthwhile! ❤️ We're glad that customers like you have a great experience at Rush - Let us know if you need further help with a branded order status tracking page, or help with shipment notifications! Gabriel, Customer Success Lead
Aug. 3, 2022
Uso esta aplicación para hacer más pedidos y ahorrar mucho tiempo. Realmente me gusta su desempeño en el seguimiento del envío y el envío de correos electrónicos a los clientes.
Hey Mascotalux! ¡Gracias por sus amables palabras! Estamos agradecidos por sus comentarios. ¡Me alegra saber que Rush te está ahorrando tiempo! ¡Esa es la idea! Si necesita ayuda para aumentar los ingresos a través de la página de seguimiento de paquetes o notificaciones de envío. Haznos saber :) Gabriel, Líder de éxito del cliente
July 29, 2022
This tracking app gives me a clear view on the status of my packages. It also updates quickly and helps me locate packages with issues. The tracking page is also a nice feature. This app is very helpful for my business. I recommend it!
Hey Everwolfshop! 🐺 Thank you for the wonderful review and for taking the time to share your feedback with Rush. ❤️ We're glad that customers like you are having a great experience at Rush - Let us know if you need further help with branded order status tracking page, or help with shipment notifications! 😊 Gabriel, Customer Succeed Lead 🙇
July 28, 2022
I use the app in all my stores and am extremely satisfied. The support is amazing and the number of emails with the title "where is my shipment" has decreased dramatically.
Hey Goyaus! Thank you so much for your positive feedback! ❤️ Your comments have been shared with our entire team at Rush! When we hear from happy customers like you, we spread positivity around! 😊 If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Obsessed
Oct. 4, 2022
I really love this app, it's a great solution to keep your customers on your side. They also have great support which is really important when you have an issue.
Hi Traders Shop Fx! Thank you so much for sharing your feedback with us! Sincerely wonder what we can do to make your experience a 5-star one? Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Gabriel
July 27, 2022
this is my second store with them, they are doing great job, thanks for the hard work looking for the best always
Hey حماية بلو! Thank you so much for the great rating and for taking the time to post a review.❤️ Let us know when you add it to the next store, we will give you a nice starting present there! Gabriel, Santa Claus for repeat customers
July 26, 2022
The best shipment tracking app with a great support team. Helped us generate additional revenue through shipping email notifications and upsells.
Hey BURGA UK! Thank you for your kind words! We’re grateful for your feedback.❤️❤️❤️ I'm happy to hear that Rush is adding more revenue to the store! That's the idea! 💰💰💰 Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead
July 16, 2022
Iris is the best! She helped me with everything I needed and was also patient and calm with me, Overall a very good experience. I highly suggest Iris!
Hey, Precious Paws! First of all, thank you so much for sharing your feedback with us—we really value your input! I’m so happy to hear that Iris was able to help you! She is an amazing support member and always ready to go an extra mile! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) P.S. We just released a new feature where Upsells can be single click checkout :) Gabriel, Customer Success Obsessed
July 14, 2022
I was very surprised to receive assistance after 10pm. Cherry was very helpful and answered all of my questions and offered more help that will greatly assist me with my store and email marketing. I see why they are highly rated.
Hey, GuTechPro! Thank you so much for your positive feedback! ❤️ Your comments have been shared with our entire team at Rush! When we hear from happy customers like you, we spread positivity around! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) Gabriel, Customer Success Lead
July 14, 2022
This is app is the best. Always great service. My customers love this service about their shipments.
July 14, 2022
We use this app on few of our stores as we really like this order tracking and look up app. So many features that really help with keeping our customers always up to date on their shipments and keep them satisfied. Highly recommended.
Hey, Wheels Savvy!!! Thanks so much for sharing your review about the Rush great features! We are always here if you need more help on parcel tracking or order status updates. We’re glad to hear that our team’s actions lead to one more happy customer! Let us know when you add it to the next store, we will give you a nice starting present there! Gabriel, Santa Claus for repeat customers
July 10, 2022
The customer support was awesome. They were very friendly and willing to take over. I love that they build put the flows and customize the track order page. Cant wait to see how much extra money I can make with this app.
Hey, Attractive essence! You’ve left a smile on the faces of our whole team with your kind words. ❤️ Thank you so much for sharing this with us. We’re grateful that we had the opportunity to help you with the setup of the Attractive essence's branded tracking page and the shipping email for Klaviyo! 😊 Gabriel, Customer Success Lead
July 9, 2022
The best app I've ever used in my store! Very reliable and customers can easily track their parcels.
Hi Abundancy Deals! Thank you for your kind words! We’re grateful for your feedback. ❤️ If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know 😊 P.S. We just released a new feature where Upsells can be single click checkout 🥳 Gabriel, Customer Success Obsessed
May 30, 2024
No explanation but I assumed they have fixed the issue. Thanks
Hey, Kidoriman! First of all, thank you so much for sharing your feedback with us! ❤️ Our priority is customer service and we are happy that we met that mark! 😌 We are glad that Rush deep Klaviyo integration with Klaviyo made communication with your clients easier! 😊 Should you need any other support, please do not hesitate to contact us on Live Chat. Thanks again for choosing Rush! Gabriel, Customer Success Lead
June 28, 2022
Rush app is part of our stack that brings extra revenues, definitely a game changer both on the customer side and on the business side. Also, I love their seamless klaviyo integration. It brought us a lot of extra revenues since we started using it!
Hey GothRider®! Nice to see you profitable and earning with Rush 💰💰💰! Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead
June 27, 2022
Amazing app! Saved us a lot of time and headaches, automatically updates the last mile tracking code + link which is a game changer. Also brings in revenue by upsells. Best app available!!
Hi Healing Rock! Wow! Saying that we are the BEST app is awesome! Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Rush! Let us know if you need further help with branded order status tracking page, or help with shipment notifications! Gabriel, Customer Succeed Lead
June 22, 2022
Cherry was amazing helping with the proxy URL & assisting me learning about the other apps what else order rush can do for my business. Especially with the email marketing. I can't wait to get this started and set up!
Hey R&Kpawprints! Thank you so much for your positive feedback! I am glad to hear that Cherry assisted you in the best way! If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :) P.S. We just released a new feature where Upsells can be single click checkout :) Gabriel, Customer Success Obsessed Cherry is a great
June 21, 2022
what a genius idea behind this app! As a consumer I definitely click on the tracking page as an item gets shipped to me. I also appreciate those "shipment delivered" emails, so I'm happy to find an app that helps me do this as a business. The integration with Klaviyo is key - the app support does the entire Klaviyo flow for us so that's awesome. Support is very helpful! Highly recommended.
Hey Virginia Boys Kitchens! Thank you so much for the great rating and for taking the time to post a review. We are pleased to see that you are happy Klaviyo flows we did for you! Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :) Gabriel, Customer Success Lead