Breuers Weltkarten review for Ryviu: Product Reviews & QA
March 7, 2024
The csv-import of my Shopify Product Rating app failed. The support answered only 3 days later – as a bot with an answer that didn't even begin to solve the problem. Deleted the app right away.
Hi there, My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected. As checking, the answer from our Bot could not solve your problem properly. However, our Support team reached you right after being available in our working time, and gave the instruction to you to import the CSV file. We did not get any problem when impoting the CSV file which you provided. Could you double check our answer in your mail box? We're looking forward to hearing your feedback soon, so we can assist you to import CSV files. Thank you for your patience and understanding. Best regards, Yen
