Ryviu: Product Reviews & QA for Shopify

Ryviu: Product Reviews & QA

Collect product reviews and Q&A to boost sales & SEO

Developer

Rating

4.7

feedback

1,426

Reviews

chart

#440

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    15%
  • Less than a year
    63%
  • More than a year
    17%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users praise the excellent customer service and support provided by the app team. They mention specific staff members who were helpful, patient, and quick in resolving issues. Users also appreciate the ease of use of the app and its features, such as the ability to import comments from other platforms and the cost-effectiveness of the app. However, there are negative reviews highlighting issues such as misleading information in the pricing plans, difficulties in importing reviews, and challenges with the app functionality. Some users expressed frustration with the lack of 24/7 support and technical issues that affected their business operations.

Highlights

Excellent customer service and support
Ease of use and features
Cost-effectiveness
Misleading pricing information
Technical challenges and lack of 24/7 support

Rating Breakdown

  • 5
    93% (1,327 ratings)
  • 4
    3% (39 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2024

"I would like to express my great satisfaction with the support provided by Selina. She helped me immensely and did a remarkable job. Thanks to her assistance, I was able to resolve my issues quickly and efficiently. Selina is not only competent, but she also demonstrates great patience and exemplary professionalism."

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2024

Excellent service

Store

My Store

Using app

17 days

5 / 5 Share

July 22, 2024

Atendimento muito bom

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

The app and customer support are both GREAT.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

Great app and Selina is doing outstanding customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

All reviews

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