All reviews

Rating Breakdown

  • 5
    93% (405 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (16 ratings)

Reviews with Text

  • 93% (403)
Review RSS Feed Review RSS Feed

2 / 5 Share

Oct. 23, 2025

It might be due to our theme but I struggled to get the Rich Text from the reviews to work. In addition the lack of existing language translation to Swedish and the missing feature of sending emails to customers with orders before the email automation was configured will probably lead to finding another app that fulfill our requirements. Otherwise it seem like a good app.

Using app

9 months

Total reviews

3

Average rating

3.0

Developer Reply

Hi there, Thank you so much for your detailed feedback and for trying our app! If you need help with rich snippet code in your theme, please get in touch with us. We can request access and assist with setup. Our app currently does not support sending emails to customers with past orders before app installation or email automation setup due to resource constraints. We may consider adding this feature in the future if it fits our development plans. We sincerely appreciate your suggestions and look forward to another opportunity to serve you better in the future. Best regards, Dan from Ryviu Team

2 / 5 Share

March 22, 2025

I can't upload reviews more than 100 to my product page.

Using app

Over 7 years

Total reviews

9

Average rating

4.2

2 / 5 Share

Jan. 1, 2024

No sé porque necessita de una clave fuerte, para un tan simple, he cambiado mi clave uns 5x y no funciona de ninguna manera, creo que ha sido mi pior experiencia con un app de Shopify. Solo funcionó al borrar la aplicaccion y vincular a mi cuenta google y despues añadir a mi sitio shopify directamente por mi cuenta web. Una verguenza!

Using app

About 1 hour

Total reviews

2

Average rating

1.5

Developer Reply

Hi Frikopolis, Yen from the Ryviu team here. I'm sorry to hear about the problem you've had with Ryviu. I've sent you a private email to address that problem. I'm looking forward to hearing from you so I can help you solve it. Thank you in advance for your patience and understanding. Best regards, Yen

2 / 5 Share

May 4, 2023

I am writing to express my disappointment with the plugin I purchased from your company. It is frustrating to have paid for something that cannot meet my needs. The plugin consistently returns poor results, doesn't offer essential functionality, and delivers inaccurate and irrelevant information. I hope that you will take this feedback seriously, and initiate appropriate measures to improve the quality of your products.

Using app

22 days

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, Yen from the Ryviu team here. I'm sorry for hearing your feedback. Could you kindly let us know your problems in detail so I can assist you to check? Thank you in advance for your patience. All the best, Yen