Ryviu: Product Reviews App
Collect product reviews, showing with photos, videos and Q&A
Rating
4.8
feedback
435
chart
#318
All reviews
Review RSS Feed
May 14, 2022
There are aspects of this review app that are very good. The control over the look and feel of the review and Q&A widgets is excellent. However, there are several areas where the developer could improve. We're having significant issues with spam reviews or Q&A entries (ie: a question with 1 character, submitted over and over again). The developer has ignored our request for help with spam filtering. It had gotten so bad at one point that we were forced to disable the Q&A function. We'd also like to see the ability for reviews or Q&A to be shared automatically across more than one product. There are situations, especially with the Q&A function, where the questions are applicable across a wide range of nearly identical products. Our previous review app on our old shopping cart did allow this feature.
Hi there, My name's Yen from the Ryviu support team. We appreciate your feedback and sincerely apologize for the problem you encountered. We have already contacted you privately to assist you in resolving that issue. Please check your inbox so that we can continue to help you. Thank you for your patience. Best regards, Yen
Nov. 18, 2020
This App has great effect on the store's speed score, its very disappointing to see my speed score drop down crazy when I apply this app, however it seems the score is not that accurate because the actual speed of opening a product page is still fast, why?
Hi there, Dan here from Ryviu team. Our app is using Shopify API and it always loads after your site has fully loaded only so it cannot affect the store's score. Best Regards, Dan from Ryviu