Nurture Needs Australia review for Ryviu: Reviews & Loyalty App

How does this have 4.8 stars? All of those reviews have to fake as these people control reviews. This app is literally the worst app I have used in my life. One day it works half okay and the next day the buttons have disappeared so I can't add reviews to my products. It does not import all the reviews from Amazon and cant even handle a link from Aliexpress. Then when it decides to work half okay it sometimes double reviews without any explanation as to why then one has to remove them and reimport them. People pay for this. Why does this not work? It is affecting my business. I will look for other review apps. Waste of money and time. Do not waste your time with this. Ryviu will most likely remove this too.