EUG FASHION review for Saio: Sale ‑ All in one

Hi there, Thank you for bringing this issue to our attention, and we sincerely apologize for any inconvenience you've experienced with our app. Your feedback is important, and we're committed to helping you find a solution. Regarding the concern you've raised about discount codes, we've already responded to your message, and we appreciate your patience. To address this issue, we suggested two potential solutions: Disable Coupon Code Usage: You can choose to disable the use of discount codes on products that are already on sale. This can help prevent customers from applying additional discounts to already discounted items. We can guide you through the steps on how to do this within your Shopify settings. Adjust Discount Code Restrictions: Alternatively, you can modify the settings of your discount codes to specify which products they can be applied to. By restricting the use of discount codes to certain product categories or excluding products on sale, you can have more control over how discounts are applied. We also added that it's important to note that our app does not control the functionality of discount codes directly; rather, it interacts with the existing settings in your Shopify store. Therefore, implementing either of these options will require adjustments within your Shopify settings. We're here to help you navigate this issue and ensure that your app works seamlessly with your store's discount strategy. Thank you for choosing our app, and we look forward to assisting you further. Best regards, PreviewX Customer Success team