Heartcoding Sales & Discounts

Oct. 10, 2023

It's a good app but I feel like it could do so much more with just some quality of life changes 1. The advanced filters are not very advance. For example, allow multiple tags with the use of AND condition. Currently if you put in multiple tags it will select products that have either tag (OR condition). There is no way to make it select products that only have both tags. 2. The include/exclude filters don't work at teh same time 3. Periodic checks of products in a sale. Use case example - I have products that are tagged in_stock and out_of_stock. I have a flow set up that changes the tag on the product to one or the other depending on whether the inventory available is above zero or not. If I put something on a sale and only want to discount it while I have stock, I could create a sale for all products tagged with both sale_25 and in_stock. With a periodic check and update of the products in any active sale, the products could be taken off sale automatically on the next run after the in_stock tag is removed

May 8, 2023

Zunächst möchte ich ein Lob über den herausragenden Kundensupport aussprechen. Selten so schnell und so kompetent geholfen bekommen wie bei euch, dafür 5 Sterne! Die App ansich tut das was sie soll, es gibt aber ein riesiges Manko, was bei größeren SALE Aktionen sehr nervig ist. Hat man bspw. mehrere verschiedene Sale Staffelungen erstellt und möchte nun einfach nur bei einem ein Produkt rausnehmen, so muss man alle laufenden SALES pausieren, dann erst den jeweiligen SALE bearbeiten und dann wieder alles der Reihe nach starten. Ändert man an laufenden SALES etwas, zerschießt einem das System einfach alle SALES. Da muss eurerseits echt dringend was gemacht werden, weil man ja die Möglichkeit haben muss, auch bei laufenden SALES mal eben schnell was ändern zu können, ohne dass einem alle Rabatte um die Ohren fliegen. Dafür 3 Sterne. Wenn ihr dafür noch ne Lösung findet, wäre das TOP!

Nov. 30, 2022

in the meantime the problem has solved, - there was an server error 500 i couldn´t delete my black friday codes because i had no access to the app. it seems to be an intern error. But it was a technical problem from third partey , after contacting the problem was solved

Dec. 1, 2022

I'm updating this review. The server error was very frustrating and did make us look unprofessional when we had said to customers the sale would end at a certain time and were unable to do anything about it, however the app is run by a small business and as a small business owner I understand that unfortunately these things can happen and I really do believe that they have done all they can to prevent it from happening again. The app is really slick and the countdown banners are particularly effective. I'll use it again for January sales. Really nice and slick app until my Black Friday sale should have ended, but kept going and when I try to access the app it says 'server error (500)'. I deleted the app hoping this would fix it, but it didn't. I went into the code of my website and deleted that, but somehow this app is still controlling the sale on my website. How is that even possible? I tried redownloading it, but got the same 'server error (500)'. It's now 1am, I've told all of my followers that the sale ended at midnight and I guess I'll wait a day or so to hear back from the company, because they don't have live chat and Shopify couldn't help. Such a mess. I feel really let down by this company

Dec. 28, 2022

Updating our review. Had issues over the busiest time of the year, BFCM with getting an error code due to their servers, but they have since corrected the issue. Agreed to try the app again and reinstalled. Working correctly now and show some enhancements which is nice. Much better pricing than other apps. Will use app for a few weeks and give revised review once we make sure there are no further issues, but so far so good. I would like to see other offer types though for discounts sales, like BOGO, Bundles and Free gifts. It would eliminate the need for several apps.

July 8, 2022

Great customer service! They answer quickly and with love :) ........................................

June 21, 2022

this app does what I have been looking for which essentially applies a universal discount to products or collections. Great for campaigns. The customer service is also very quick and problem resolution 100%. Thanks

Nov. 30, 2021

This app works amazingly. I have no problems with it whatsoever. I love how it displays the original price but crosses it out to show the new price. It is the perfect sale app. The reason I put 4 stars is I wish there was some sort of toggle-off for the monthly payments for the months I don't use this app. I don't have sales every month so paying monthly makes no sense. Being able to toggle it off for those off months would be great in my eyes. Either way, amazing app!

Aug. 27, 2021

Extremely simple to use and the support is beyond great. My only gripe is that there is no option to have a blanket discount to reduce products to a fixed sale amount. The only option to reduce is by a fixed discount and by a euro amount. You can check off product variance extremely easily to exclude certain options and it will offer you an option to add a sale tag in the back-end. You can also control how your store-front sale tag looks. Had an issue with my sale tags and the support went above and beyond to help me fix it.

Feb. 25, 2021

Really like that this app applies discounts across all platforms, including POS. Would like to be able to add items to an existing sale (I don't think this is currently possible) , and would LOVE to have the discounts show at POS, as they do online, so customers can see the discounts applied.

Jan. 11, 2021

Update: Support team reached out to us and helped us come to a solution. How we can run multiple campaigns by running them in correct order and that they will update soon for excluding products. Just keep in mind that new campaigns will change prices for products in older campaigns. Otherwise great app Original: This app is able to change prices the way it should. But it is very problematic when you run mulitple/complicated sales. We had products already at up to 50%. Now we were creating a 10% of all the other products. so we created a collection with all products excluding a few vendors. Now later today we realized that the 50% product has been changed to 10% and has cost us sales. This very poor handling of the sales

Aug. 13, 2020

This is a good app at reasonable cost monthly. Here is a list of suggestions. If you can add a search feature in will be great. For the stores who have many products, that will be easy to find certain existing discounts in stead of going through to find it. Your schedule system doesn't allow under 5m setting. In another word, we can not do 23:59 but 23:55. The last thing is if you can add in count time option to specific products will be great. Over all we like it so far. If you don't have whole a lot of skus, this it the one to go.

July 21, 2020

ok, easy to use, but need improvement for better user experience. you can try-it free 7 days, don't worry ;-)

July 20, 2020

Great app! quite easy to use. it would be nice to add bulk buying discounts option to the app........

July 2, 2020

I have had a really nice expirience so far with this app as they try to work out different issues that came up. they have been very willing to try to make it work for my needs. Thank you

June 19, 2020

I love how easy it is to set up sales! We had multiple sales running all week, and we were able to make sure that items weren't double discounted.

June 14, 2020

so far I like it, the customer service answer is very fast. The app is very easy to use. set up your campaign at any time or day. great!

June 12, 2020

I did have some trouble with the tags not removing from my sold items, but they were very responsive and followed up with me quickly to help resolve the issue!

Nov. 29, 2019

A good app but needs more versatility and selection for options. It would be nice to be able to set a minimum purchase total for certain sales.