Cart Upsell—Slide Cart Drawer
Cart Upsell & Cross Sell - Slide Cart Drawer
Rating
4.6
feedback
151
chart
#831
All reviews
Rating Breakdown
June 4, 2024
the app I looked for for my store
Thank you so much for your kind words! In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
June 1, 2024
good
Thank you so much for your kind words! In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
June 1, 2024
This app has actually been instrumental to us getting more sales.
Thank you so much for your kind words! In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
May 14, 2024
Great app that will help your sales maximize, our sales growed more then 25%
April 27, 2024
I'm going to leave a review since it's mandatory to get help! If you have a problem with the application, sophia asks you to leave a positive review and to send them the screen screnn before even finding a solution to the problem. I don't recommend this app or the customer service behind it.
April 24, 2024
The app is faulty and no support. When setting a discount of 10%, it automatically reduces it by 20%.
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.. [email protected]
April 15, 2024
May 13, 2024
I love this app so much it is very underrated one of the best apps on Shopify. You deserve six stars in all honesty⭐⭐⭐⭐⭐⭐
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.. [email protected]
April 7, 2024
App is broken and customer service is non existent. There is a huge bug that destroys your cart and stops customers from going to checkout. They need to refresh page 2-3 times for the bug to go away. Which will lose you sales. Apparently customer support only respond if you leave a 1star review.
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.. [email protected]
April 6, 2024
Creates automatic discounts without the Shop owners approval
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.. [email protected]
April 5, 2024
despite it is a free app, I did not get any feedback on the issue I reported. i asked for help in the chat, I got an automatic reply to send an email describing the issue. I also asked for a demo session , fixed an appointment for it, but nobody showed up...
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.. [email protected]
July 16, 2024
Not sure how anyone who has left a review has contacted anyone with this app but after 3 emails, scheduling a demo and sitting waiting for someone for 15 minutes, I am very disappointed that there is absolutely no one working for this app. I sent multiple chat messages and they always said we're not available, send an email. If you are the developer, please contact me. Update 7.16.24 - I have changed my review from 1 star to 5 stars as the developer has been in contact and has made some great changes. This slide cart is perfect and am very thankful for all of their assistance in a great app!
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you. We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case. We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app. We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users. We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns. We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services. [email protected]