TL: Post Purchase Upsell
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick response times and helpfulness of the support staff, mentioning specific team members who went above and beyond to assist them. The app itself was described as easy to set up and use, with seamless functionality that met the users' requirements. Users appreciated the free features of the app and mentioned that it helped them boost sales and customize post-purchase offers effectively. However, there were a few negative comments regarding the lack of translations and slow customer service response in some cases.
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Very attentive and super helpful when you reach out! They're great!
Excellent client assistant Bella the best!
Very easy to set up and install. Was able to add a button to my thank you page which links to the "withdraw from your contract" form - for new EU legislation! Technical support was very quick - as I had forgotten to enable the app under the Checkouts in Settings and it was not displaying correctly for me - super easy fix, and Carmine was very helpful
Le support est à l'écoute et apporte des solutions. Je recommande
I’ve been using three different apps from Tek Labs, and I’ve been extremely satisfied with all of them. What stands out most is the support. Every team member I’ve interacted with has been helpful, but I especially want to highlight Hannah. She has been incredibly friendly, professional, and remarkably fast in responding. It would not be an exaggeration to say that this is the fastest and one of the friendliest support experiences I’ve had with any Shopify app. It genuinely makes working with the apps much more enjoyable. On two separate occasions, the support team helped customize their apps specifically for my store. The process was smooth, and the results worked perfectly. As for the apps themselves, the functionality is excellent, the user interface is clean and intuitive, and everything performs exactly as expected. Overall, I couldn’t be happier. 5 out of 5
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