TL: Post Purchase Upsell
All reviews
Very attentive and super helpful when you reach out! They're great!
Excellent client assistant Bella the best!
Very easy to set up and install. Was able to add a button to my thank you page which links to the "withdraw from your contract" form - for new EU legislation! Technical support was very quick - as I had forgotten to enable the app under the Checkouts in Settings and it was not displaying correctly for me - super easy fix, and Carmine was very helpful
Le support est à l'écoute et apporte des solutions. Je recommande
Excellent customer service. The app works perfectly and if you need help setting it up, they have 24/7 chat support.
A great application, and the customer service responded quickly, which helped me a lot! Support this good application!!!!!
Excellent support team and a great app. I was having a bit of trouble getting it set up, but Mia on the support team was amazing and helped me get it all figured out.
Good app. Was easy to set up first upsell. CX team is very helpful.
It works perfectly and fully satisfies our requirements.
Thanks, just needed to place an image on the Thank you page, does that without making me pay for things I really don't need yet. This was after hours of trying to do things myself.
Good App, Good team and does everything i require but for free - which is insane! I hope they add more features to scale. Happy to pay as well.
Terrific app for our use case: we need to add a button to the thank you page to take users to our app if they bought specific products. I've suggested a couple of enhancements that would make it even MORE perfect for us. They've already implemented one of them (adding an attribute to the forwarding URL of the button.) I'm hoping they'll be able to do another related to button color. Outstanding Customer Support as well.
Useless. Don't have a translations.
This is the only Shopify app with working payment method triggers. Had a lot of help setting up my Thank You page from Raven and the dev team. Knowledgeable and helpful staff. Recommended+++
I was trying to use this for specific purchases in my store. I needed some help, and CS was extremely helpful in resolving the issues I was having.
They helped me with my question on the surveys very fast and politely!
It's been 24 hours and no one is responding to my inquiries and concerns. The app is not working. You guys should improve your customer service channel.
Sorry for not being able to provide you with the best service we have, as we are currently in the biggest holiday of the year in our country. However, we did message you when we received the information that you needed support, but we have not received a response from you. Let me confirm, is your email coachprova*****@gmail.com? We have sent another response to this email. We hope to discuss further the issue you are facing so that we can resolve it for you.
We wanted a simple post purchase app and this one delivers even more!. We can now customize multiple post purchase offers based on customer criteria (cart totals, item bought, country, etc) and also include more offers or message options on the Thank you page. Jocelyn and the team at Salemate were always available to quickly help with any issues we had during implementation. They would also follow up to make sure everything was working perfectly. Highly recommended app, simple to set up, comprehensive features, and superb customer service.
I have had a great experience with the tool and the team as well! Definitely a great add-on for our website!
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