hopkstore review for Urgency+ | All‑in‑one FOMO App
Nov. 11, 2021
I hate to leave bad reviews, but you guys are using sketchy charging practices, and I feel I have a responsibility to warn others. Did you realize how many bad reviews you have because of your greediness? Do you think making $8 is worth the one-star reviews? This app has a lot of potentials, but it is a wasted opportunity. STAY AWAY from this app, especially if you are testing. Three stars because they do have some good optimizations and features. After uninstalling, It leaves code behind, and It takes time for the banners to disappear entirely from your store. Good thing I always test apps on a sandbox store first. Not recommended as of today.
Thank you for your feedback. We are really sorry that you've faced such confusion and bad experience :( As we mentioned in other replies to such kind of reviews, the app needs users to approve charges before installation and has a notification that additional fees may be applied. The thing is that the app is free to use on one page only and once it's used on more pages it automatically switches plan since charges are already approved. Anyway, no worries, we've requested a charge reversal from Shopify for you. Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience.
The All-In-One Conversion and Urgency App for Shopify.