Urgency+ | All‑in‑one FOMO App
Overall, the reviews are strongly positive about the app’s core purpose: merchants frequently say it is easy to install, quick to set up, and effective at creating urgency for promotions, sales, and countdown campaigns. Many users praise the design options, customization, attractive layouts, and the fact that it works well on their stores. Support is also a major strength in many reviews, with several customers highlighting fast, friendly, and helpful live chat assistance that resolves issues quickly and makes the app feel reliable. The negative feedback centers on support inconsistency, billing concerns, and technical limitations. Some reviewers report slow or unhelpful support, unresolved overcharging or charges after uninstalling, and confusion around free-plan availability or accidental upgrades. Others mention compatibility issues with newer Shopify themes, mobile layout problems, responsiveness issues, and site speed impacts. A smaller set of users also wants more fonts, templates, and finer design controls. Despite these complaints, the overall sentiment is favorable, with most users satisfied by the app’s ease of use and conversion-focused functionality.
worst app ever. I installed it and nothing worked, and the support took 6 days to respond and say that the problem was with shopify
I asked for help from support, waited two days and then they said they were closing my case because they didn't hear from me. I can't seem to get help. I am currently being overcharged and they don't seem to want to fix that, either.
Hi Xalara Wellness. We are here to help please contact us by email [email protected] or via chat in the app. Shopify handle billing and it’s not possible to be overcharged, especially as you have only had the app 4 days and it’s a 14 day free trial, but if you contact us we’ll look into this and resolve it for you. Thank you
Disappointing experience – charges continue after uninstalling I uninstalled the app a while ago, yet I’m still being charged for it with no valid reason. I’ve contacted customer support multiple times but received no helpful response or refund. Terrible service and complete lack of support. I strongly do not recommend it. Giacomo
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