Urgency+ | All‑in‑one FOMO App
The All-In-One Conversion and Urgency App for Shopify.
Rating
4.6
feedback
663
chart
#1,828
All reviews
Rating Breakdown
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March 21, 2023
SUPREMAMENTE MALAAAAAAAAAAAAAAAAAAAAA LA DESINSTALE, Y AUN SIGUE APARECIENDO EN MI PAGINA, INCLUSO ME DESABILITABA MI URL SON UNOS ESTAFADORES, SIN DUDA LOS DENUNCIARE CON SHOPIFY
Thank you for your feedback. Please note that we had a link to this uninstallation guide at the Home page of the app: https://help.amai.com/en/articles/6080605-uninstalling-sales-countdown-timer We had tried to contact you several times however there were no reply. We had requested access to your store to have a look at your issue but were declined. Do note our app follow the strict guidelines set by Shopify.
Feb. 2, 2023
The countdown bar still shows on my site (desktop) even after deleting the app. WTF? Also, it slows the page speed.
Thank you for your feedback. We had tried contacting you but we were unable to get a reply. Our app will not slow the store down as the codes are lightweight. If you had contact us we can help you run some tests to see which code in your store is responsible for the slowness. Thanks.
Dec. 26, 2022
Doesn't have a free tier, app doesn't work unless you pay for it completely. Customer service didn't know they offered 14 days trial. Had to send screenshot and allow user access to prove how their app worked. Useless
As mentioned clearly in our App page, we offer a free tier for ONE timer/announcement bar. The 14 days free trial is only applicable if you decided to UPGRADE to the paid plan which is MORE THAN one timer/announcement bar for your store. This had been mentioned in other 5-star reviews as well. ALL features like the email embeds and all timer designs are unlocked for the free tier but we limit this to only to ONE timer/announcement bar.
Nov. 8, 2022
I went from operating the free version to being charged monthly. I did not make any changes only have ONE store and ONE timer. The chat representative was not helpful whatsoever. I was told three times that I "must have upgraded by accident" and there was nothing they could do. REALLY? Wow - No, I have not changed anything and now will find a new app. Thanks!!
Thank you for your review. Here are the history of your charges. You installed the app on 26 November 2021 and was charged for the first time on 27 November 2021. As mentioned in our pricing page as well as the invoice, the free tier is for 1 page and new users. If you had activated the timer to more than 1 page (for example: multiple product pages), it will upgrade you to the paid plans.
May 30, 2022
it is looking fine but let's see if it is really offering 1 free page and also i recommend trying it is really easy to edit after using the app and just checking how the bar will show on the product page without using it for customers, it applied on me charges of 8.95$ , they are extremely FRAUDDDDDDDD
Thanks for your feedback, but we found it a bit confusing. We would be glad to help you and/or clarify things. You can contact us with an email message ([email protected]), we are always ready to assist.
Nov. 25, 2021
Okay so the staff is very helpful but the this app is a half baked product. They have Couple of options : The fist one I used was a countdown timer on announcement bar . Which worked very well for 1 day and then it stopped working. Dev support said that it is happening because of X app I am using . If I need to use this app then I will have delete the other app. Second I user their timer widget on product which works fine. It has the option to select either product(s) or collection on which we want to display it. But, when you select a collection , you will need to select each product in the collection manually. And guess what ? there is no option to select all in go . In my collection I had 1900 items. So I gave up.
Thank you. Feedback like yours helps us to improve our apps and become even better! The feature you mentioned will be added ASAP.
Nov. 11, 2021
WATCH OUT!! I installed the free plan of this app and tested it for a couple of hours and then deleted it again. The next month I got charged their full $17.95 which is just ridiculous. Also I see their code is still on my website even though I have removed it. How does this work???? And I cannot remove the left behind code on my page...
Thanks for your feedback. We have contacted you via email regarding this case, hopefully it will be resolved soon.
Aug. 31, 2021
I choose the free plan and they charged me for the priority support plan $17.99!!! While I was not even using the app anymore!!!!! NOT RECOMMENDED
Sorry that you've faced such unpleasant situation and confusion. The thing is that the app's Free plan allows to enable the timer once and for one page only. As we see in our database, you've enabled two timers or maybe enabled one timer twice. Anyway, no worries! We've requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP. Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience :)
Aug. 25, 2021
Downloaded the app with the intention of using the free plan. During set up I ensured to only select one page but still got billed for 2 pages. Developer copy pastes the same response to everyone who has this issue, and says you used 2 pages when you didn't. Don't download if you want to try the free plan, you will get charged.
Thanks for your feedback. We've contacted you via email regarding this case. Also, we have already provided you a charge reversal in order to avoid any accidental charges.
Aug. 23, 2021
I install this app, but deleted it in a few hours, because I didn't like the look. I was only using the Free PLAN. This company charged me $8.95USD plus tax. It was only on one page. This is not honest company to work with. I emailed them about the charges and they didn't respond to my email. Shopify email them 3 or 4 times about the charge on my bill and they didn't respond either. DO NOT INSTALL THIS APP ON YOUR STORE.
Thanks for your feedback and sorry that you've faced such inconvenience and confusion. As we see in our database, you have enabled 2 timers in total, which was the reason of the charge. Anyway, no worries, we've requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP. Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience.
Aug. 6, 2021
it doesnt display. it used to wotk but it does not nomore, no support. you guys are not taking care of this app
Thanks for your feedback and sorry that you've faced difficulties. We've fixed the issue so now the app works properly :) Also, we've contacted you regarding this case, please drop us a line at your convenience :)
June 8, 2021
DO NOT USE IT !!!! I tried it for like 6 hours and then, 1 month later I received a 17,95$ bill for a 6 hour use, even if you precised that you use the freen plan. Use another app that make it for free, or you will be surpised as I was when I saw the bille.
Thanks for your feedback and sorry that you've faced such confusion. The thing is that ther app if free to use on one page only and as we see in our database, you've enabled it twice or on two pages. Anyway, no worries, we've requested a refund from Shopify in order to avoid any accidental charges. Also, we tried to contact you via email regarding this case.
March 15, 2021
They bill you without authorization. And justify it as "but you used it on two pages" when it is a lie. Scammers.
Thanks for your feedback and sorry for such inconvenience and confusion. Since you didn't use it on two pages it looks like you have enabled it twice on the same page. The app counts every usage so that seems to be a reason. Anyway, no worries! Refund will be provided ASAP :)
Jan. 14, 2021
Don't be fooled by this app. They will make it look like it's free but they will charge you 8.95usd every months in your back. I only had one timer going and they charge me fees on it even when they say it is free for one. NOBODY should install this app because of this disguised fees app.
Thanks for your feedback and sorry that you've faced such confusion and inconvenience. The thing is that the app's free plan allows to use the app on one page only and as we see in our database, you've enabled it on two pages. Anyway, no worries! We've already requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP. Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!
Jan. 8, 2021
This is app is horrible. Complete fail. Not only is customization is very limited. The code itself makes changes to your original liquid code which then it takes forever for developer to fix it. Once they fix it you realize that there is another issue that is app have made.
Thanks for your feedback and sorry for such difficulties and inconvenience. We would be glad to investigate your case and fix any issues with help of our devs if you decide to give us one more chance. Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience :)
Nov. 18, 2020
Don't download this app. Says it is free but once you use it it charges you 8.95$. I had the free plan and out of nowhere it charged 8.95$. Worst app ever!
Thanks for your feedback. Sorry that you've faced such inconvenience and confusion. The thing is that the app's free plan allows to use it on one page only and as we see in our database, it was enabled on two pages. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)
Oct. 29, 2020
page said you can get the free plan. But it still cost you money.No idea why the plan has been upgraded
Thanks for your feedback. We are extremely sorry that you've faced such inconvenience and confusion. The thing is that the app's free plan allows to use it on one page only and as we see in our database, it was enabled on two pages. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)
Sept. 22, 2020
I was charged unethically, they billed me and transferred me to a subscription even though i selected the free plan. They did not ask for my consent or even bother to update me before i was charged. i am going to demand a refund. and i will suggest anyone reading this to not to use this app. they're are a lot of better options which are free and paid.
Thanks for your feedback. The thing is that the free plan allows to use the app on one page only. As we see in the database you've enabled the app on 2 pages. But no worries! We've already requested a charge reversal, it will be processed ASAP :)
Aug. 7, 2020
I used this app for one page because it said it was free. I used it once and then uninstalled because I didn't want to be charged monthly if I only needed it one time. THEY CHARGED ME 17.95 ANYWAYS!!! WHAT THE F***? It was nice to use, but this is false advertising if they say it's free because it's NOT!
Thanks for your feedback and sorry that you've faced such situation. We have already requested a charge reversal from Shopify, no worries. By the way, the reason of this charge is that you've enabled the app for 2 pages while it's free to use the app on one page only. We tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!