All reviews

Rating Breakdown

  • 5
    88% (164 ratings)
  • 4
    4% (8 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (9 ratings)
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5 / 5 Share

Jan. 9, 2024

Great support, function and price

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

great customer service! such a great software, very useful! 100% recommend

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Great app, very kind help provided via the chat by Adam! I use the app periodically during the end of year season and it is very easy and convenient!

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 25, 2023

The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, you still did not reply to my email with my question - how can i simulate your problem. After you gave me access to your store, i checked it and there is lot of functionalities do the same. I think its not fair accuse one app you had money lost, because in your store, you had lot of app which do the same and these apps were in conflict to each other. I strongly recommend you to test if everything work first in test theme, if you have more apps doing the same, especially before black friday. Best regards, Adam from Singleton software

5 / 5 Share

Nov. 22, 2023

Perfect

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 15, 2024

This app is not compatible with Markets Pro. It leads to a DHL error. Just keep that in mind before you install. If you use the Prestige Theme, the app also will not work properly. Lastly, the support team is very slow to answer. Once they saw this review they replied immediately but were unable to fix any problems I had, so they gave me a 90% discount instead

Using app

4 months

Total reviews

35

Average rating

2.0

Developer Reply

First, I am sorry about your problem. To be clear, you had no problem with market PRO and DHL error, but with your custom cart drawer, which do not fully cooperate with this app. Yes, I did not reply you back to your email within few hours. I am so sorry about it too, but my time zone is CET and it was deep night. Yes, I give you money back as apologise. I think it was not fair to get 1 star review, because I spent lot of hours to fix your problem in your extremely custom theme. Hope, now is everything ok with this app in your store. If you will need any help in future, just write me to [email protected] or to chat locate in app configuration. Best regards, Adam from Singleton software

5 / 5 Share

Nov. 21, 2023

Had some hiccups with their software and they fixed it in <24 hours. Great customer service.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Excelente aplicación, muy intuitiva, fácil de configurar. El soporte y atención al cliente es excelente también, super rápido y efectivo. 100% recomendada.

Store

tutare

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

A great app and Adams is always there in order to help or adapt. I do recommend.

Using app

8 days

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 13, 2023

Good response, very helpful, thanks a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Great simple app, very fast service. Adam was super easy to deal with and helped me through some changes quickly. We have been running this app for over a year with no issues.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

おすすめです。大体の想定できる設定は網羅しており、問題なく使用することができます。今回小さい問題があり、チャットボックスで質問したところ、即座に問題解決をしてくれたので大変助かりました。

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 9, 2023

Does not work. Does not display on store. Activated in theme and have been trying to resolve it for the past 2 and half hours, awful.

Using app

About 3 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello, we are so sorry about this issue in your store. We are always ready to help. I already wrote you email few days ago. You can write us on chat (from app configuration), or just write us to [email protected]. Best regards, Adam from Singleton software

5 / 5 Share

Oct. 9, 2023

The support is extremely quick to respond and can help resolve issues quickly.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

I have had an amazingtime using this application. Thank you so much for this app. Definetly recommended!!!

Using app

12 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

The customer service is the bext

Using app

6 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 2, 2023

No support. App glitched and now cost me hundreds in programming to try and fix. Good idea, terrible execution. Update: Owner reached out to me and offered support and was generous enough to refund my money. Thanks

Using app

8 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 27, 2023

I love this app! It's been very helpful for driving sales and the customer service is amazing. Even though it is fairly easy to use and set up the gifts, I've received great attention from the live chat.

Store

GLOWY

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

I'm really happy with this tool. It's versatile, efficient, and easy to use. I highly recommend it!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

I had the pleasure of receiving assistance from Adam today, and I must say, his help was exceptional! It truly made my day. Adam's expertise and dedication to customer service were evident in every interaction. He went above and beyond to address my concerns and provided solutions with a smile. I am grateful for his outstanding support and would like to commend him for a job well done. Thank you, Adam, for making my experience so positive!

Store

ESTILLO

Using app

30 days

Total reviews

7

Average rating

5.0