All reviews

Rating Breakdown

  • 5
    89% (141 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 99% (156)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2024

The customer service is great. I had an issue and it was resolved in a matter of minutes. I would recommend this to anyone trying to increase their conversion rate.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Very good!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Excellent customer service. And the app is very good, thank you very much!

Store

Twixy

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

The help support is quite fast and resolved all the issues we faced so far. Highly recommended! Thank you so much

Using app

About 1 month

Total reviews

8

Average rating

4.5

5 / 5 Share

May 9, 2024

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Great app. The customer service is very responsive and prompt and walked me through the process of adding the type of gift I needed to add. Definitely would recommend this to others. - high volume ecommerce site with multiple vendors and price points

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2024

Excellent app. We tried a couple other promotional apps and they wouldn't work with our other apps we have. This was the only one that did! And when we ran into a problem, their customer support actually responded right away through live chat and resolved the issue immediately. If you need a promotions app, definitely try this one first!

Using app

18 days

Total reviews

5

Average rating

4.2

5 / 5 Share

April 10, 2024

The best gift with purchase app so far, I have been looking on the market for a while, simple and easy to set up !!!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Great support, function and price

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Great app, very kind help provided via the chat by Adam! I use the app periodically during the end of year season and it is very easy and convenient!

Using app

About 2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 25, 2023

The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, you still did not reply to my email with my question - how can i simulate your problem. After you gave me access to your store, i checked it and there is lot of functionalities do the same. I think its not fair accuse one app you had money lost, because in your store, you had lot of app which do the same and these apps were in conflict to each other. I strongly recommend you to test if everything work first in test theme, if you have more apps doing the same, especially before black friday. Best regards, Adam from Singleton software

1 / 5 Share

March 15, 2024

This app is not compatible with Markets Pro. It leads to a DHL error. Just keep that in mind before you install. If you use the Prestige Theme, the app also will not work properly. Lastly, the support team is very slow to answer. Once they saw this review they replied immediately but were unable to fix any problems I had, so they gave me a 90% discount instead

Using app

4 months

Total reviews

37

Average rating

1.9

Developer Reply

First, I am sorry about your problem. To be clear, you had no problem with market PRO and DHL error, but with your custom cart drawer, which do not fully cooperate with this app. Yes, I did not reply you back to your email within few hours. I am so sorry about it too, but my time zone is CET and it was deep night. Yes, I give you money back as apologise. I think it was not fair to get 1 star review, because I spent lot of hours to fix your problem in your extremely custom theme. Hope, now is everything ok with this app in your store. If you will need any help in future, just write me to [email protected] or to chat locate in app configuration. Best regards, Adam from Singleton software

5 / 5 Share

Nov. 21, 2023

Had some hiccups with their software and they fixed it in <24 hours. Great customer service.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

A great app and Adams is always there in order to help or adapt. I do recommend.

Using app

8 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Nov. 13, 2023

Good response, very helpful, thanks a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Great simple app, very fast service. Adam was super easy to deal with and helped me through some changes quickly. We have been running this app for over a year with no issues.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

おすすめです。大体の想定できる設定は網羅しており、問題なく使用することができます。今回小さい問題があり、チャットボックスで質問したところ、即座に問題解決をしてくれたので大変助かりました。

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

The support is extremely quick to respond and can help resolve issues quickly.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

I love this app! It's been very helpful for driving sales and the customer service is amazing. Even though it is fairly easy to use and set up the gifts, I've received great attention from the live chat.

Store

GLOWY

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Great support, reacts to requests quickly

Store

nagi24

Using app

12 months

Total reviews

1

Average rating

5.0