All reviews

Rating Breakdown

  • 5
    82% (4,473 ratings)
  • 4
    14% (777 ratings)
  • 3
    2% (132 ratings)
  • 2
    1% (36 ratings)
  • 1
    1% (41 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 25, 2024

Can't find the service team. It's been disabled for a week.

Using app

Over 2 years

Total reviews

6

Average rating

4.3

1 / 5 Share

June 27, 2024

I'm not too happy about this app! It only shows two different sales within a span of 20 seconds. There is no way to update the background color to match your brand nor customize the message inside the box.

Using app

About 20 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

March 10, 2021

service replied a hello and then never replied to my message, the message processing is too untimely

Store

rhodese

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry for the disconnection. We have answered your questions. Please contact us if you have any questions. Regards,

1 / 5 Share

Jan. 30, 2021

Wish I could say 0 stars. I just installed the app and without my permission everything was activated, the sales pop the countdown timer everything. The funniest thing about it, you cannot delete these maybe its hidden somewhere, I just selected the color white so its invisible for other. I don't get it and I don't understand why people sometimes create so confusing apps, why not make it simple?? It costs so much time. very sad.

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry for the bad experience. We have sent a ticket to support you and solve the problem. Please check your email inbox. Thanks a lot Autoketing team

1 / 5 Share

Jan. 23, 2021

Terrible app. Much better ones on the market. This one does not even have an option to cancel your subscription on the app

Using app

26 days

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry for the bad experience. We will improve our app in the future. Thanks for your feedback. If you want to choose another pricing plan, please open the Pricing plan in the dashboard and click Downgrade or Upgrade. If you want to cancel your subscription, please delete our app from the app list. Contact us if you have any questions. Regards,

1 / 5 Share

Nov. 21, 2020

Support are poor and insufficient. They take an entire week to reply me, and all they say is that i must delete and reinstall the app . . . and so loose all my information?

Using app

8 months

Total reviews

3

Average rating

1.3

Developer Reply

We're sorry for the error. You need to reinstall the app to make it work again. You won't lose your settings. Regards

1 / 5 Share

Oct. 27, 2020

The team behind Sales Pop Master unable to fix errors.Very unprofessional. I had to contact Customer support three times in 5 days and errors are still exist. AVOID.

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

We're very sorry for the error. We are checking the issue and trying to fix it. This issue only happens in your store, not in the other stores. We will send an email to support you. Please check it. Regards

1 / 5 Share

Oct. 2, 2020

It seems the app is having problem. After I installed successfully, the app showed a blank page, don't have any thing.

Using app

29 minutes

Total reviews

2

Average rating

1.0

Developer Reply

We're very sorry for the error. The app can work normally now. Please contact us if you want to use our app again. We're willing to support your store. Regards

1 / 5 Share

Sept. 12, 2020

Sales pop automatically is 'on', can't change that and the app that I do want activated is not working. What a bad app.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry for the error. We have checked your dashboard and saw that the app is off now. Please contact us if it has any problems. Regards

1 / 5 Share

Sept. 10, 2020

Stock levels do not match real inventory levels. So when an item is out of stock, the bar still shows that there are 2 in stock. Furthermore, does the app suddenly displays sales of 3 days ago. Which of course doesn't build any trust either. The team in Vietnam has no clue how to solve it.

Using app

20 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback. We're very sorry for the error. About the stock countdown, our app will get the quantity in inventory when you install our app. When you have an order, the stock will be counted down. We will try to come up with a solution to this issue. About wrong sale pop-ups, our tech hasn't found the cause. Other stores still show the right pop-ups. Sorry for the bad experience. Regards

1 / 5 Share

Aug. 24, 2020

wheel is bullshit, it create freeshipping coupon , it create one time coupon for one person, others ppl will get it too. insane bug

Store

seodrax

Using app

2 days

Total reviews

2

Average rating

1.0

Developer Reply

We received your feedback. We sent you an email to explain this situation. Perhaps you misunderstand our app. One customer gets one code for only one time. Other customers also can get the code. That's the way our app works. Please contact us if you have any questions Regards

1 / 5 Share

June 17, 2020

first time use,i ll try it out first , hope it can boost my sale. if the features is good of course i ll come bk to upgrade it

Using app

About 17 hours

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your review. If you feel satisfied, don't forget to come back and rate us a positive feedback ^^ Your friend, Autoketing Team.

1 / 5 Share

June 9, 2020

I am paying $10 a month for this app and the exact same same keeps popping up!!! I have tried multiple ways to stop this, I have even tried hiding the sale but it doesnt work! FIX THIS ERROR FOR ME ASAP PLEASE. I am allowing the app to show 8 products and the exact same one keeps popping up over and over again! i NEED A RESPONSE NOW. THIS IS AFFECTING MY SALES.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your feedback. We feel sorry for your bad experience with the app. We've sent an email to support you, all the bugs are COMPLETELY FIXED. Please check your store again. Your friend, Autoketing Team.

1 / 5 Share

May 10, 2020

After months installed and wasting time adjusting it on my two websites, you have to pay !!! not worth it....

Using app

8 months

Total reviews

3

Average rating

3.3

Developer Reply

Hi Jazz Pelum, Thanks for your review and we're sorry to hear that our service didn't satisfy your expectations. We always desire to bring the best experience to our customers. We will use this feedback to make this app better and ensure this won't happen again. Until then, please accept my sincerest apologies on behalf of everyone on the team. Regards, Autoketing Team.

1 / 5 Share

May 7, 2020

not worth the money ..................................................................................

Using app

9 months

Total reviews

5

Average rating

2.0

Developer Reply

Hi Carolay, Thanks for your feedback. We are trying all the way to improve our products, don't know what you have encountered while using our app. Please mail us if you have any questions, we are pleased to serve you as soon as possible. Have a wonderful day, Autoketing Team.

1 / 5 Share

Jan. 9, 2020

Yet to try it fully but had to leave a review for additional feature so not sure why i'm being asked to leave a review before even trying it

Using app

7 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. Sorry for the inconvenience. We just encourage merchants to leave a review. You can use features after you buy a plan without leaving a review. Please accept our apology. Contact us if you have any questions. Kind regards Autoketing team

1 / 5 Share

Dec. 6, 2019

Tried the app and it doesn't work, configured the settings in an attempt to get it running as expected but still no joy. Sorry guys

Using app

13 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 1, 2019

The setting isn't confusing and not complicated to learn. The app runs well, but just take the time to go through everything before throwing it on your site. Only gave it 1 star to separate from other reviews. It's actually pretty good.

Store

BULB

Using app

28 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 29, 2019

Customers hated the pop ups, they felt like everyone would know what they purchased and felt like it invaded their privacy PLUS they are super annoying!

Using app

9 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback. If your customers hate pop-ups, you can hide them or change the text to remove customer names. Kind regards

1 / 5 Share

Nov. 28, 2019

great appinnvoizhspho;n;vbz8yp9jklsmg;kpsoik;,af;j90i0apkm iohjoihcvp8ysp8h;v;py7yafhiu;hv9pyqwyfhq;hphy

Using app

36 minutes

Total reviews

2

Average rating

3.0