CSS Sales Team for Shopify

CSS Sales Team

Sales team

Rating

4.8

feedback

97

Reviews

chart

#1,788

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    13%
  • Less than a year
    59%
  • More than a year
    25%

Reviews Summary

The CSS Sales Team app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the development team. Users appreciate the app's ability to streamline wholesale orders, provide individual logins for brand reps, track commissions, and customize features to meet specific business needs. The responsiveness, helpfulness, and professionalism of the customer support team, particularly individuals like Amit, Krishna, Vik, and Rose, have been consistently praised. Users also commend the team for their willingness to make customizations, offer quick solutions, and provide thorough assistance. However, there are a few areas for improvement mentioned, such as the need for mobile optimization, better system navigation, more frequent reports, and enhanced email notification features. Overall, the CSS Sales Team app is highly recommended for businesses looking to manage sales teams effectively and efficiently.

Highlights

Exceptional customer service and responsiveness
Customization and tailored solutions
Efficient wholesale order management
Areas for improvement: mobile optimization, system navigation, reporting frequency, email notifications

Rating Breakdown

  • 5
    91% (88 ratings)
  • 4
    2% (2 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 29, 2024

We've been using the CSS Sales Team app for our brand, Paty, and it's significantly streamlined how we handle wholesale orders. Despite the time difference, the app development team has been incredibly responsive to our additional development needs. Quick replies and effective support—thank you

Store

PatyInc

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

We're really happy with the app, especially the customer service and care from the team. Initially we needed help setting up our account and the team was very responsive and helpful at each step of the way. If you need a very simple app that's not fussy or too complicated, this is a good solution.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

This app gives our brand reps individual logins, allows them to place orders for customers from specific collections. The app also helps us and them keep track of their commissions. The customer service is exceptionally responsive and helpful. You can speak or communicate with actual people. We love CSS!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re thrilled to hear that our app is working well for your brand reps and that you’re pleased with our customer service. We’re here for you anytime, and we love having you as part of the CSS family!

5 / 5 Share

July 24, 2024

I'm incredibly pleased with the CSS Sales Team and their outstanding work. They are always supportive, helpful, and professional. Their team is very gentle and nice, consistently responding to my requirements promptly. I've had several customised requirements, and they are always there to help me out, going above and beyond to ensure everything is tailored to my needs. Their willingness to accommodate my specific requests has been impressive. Every interaction has been a positive experience. I highly recommend the CSS Sales Team for anyone looking for top-notch support and exceptional service.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such an amazing feedback! We’re thrilled to hear that our team’s support and professionalism have consistently met your needs. We’re always here to go above and beyond to tailor our service to you. Your satisfaction is our priority, and we’re grateful for your continued trust in us!

5 / 5 Share

July 15, 2024

Great app for managing your agents and retailers! the best is the support received by their customer support team. They reply in no time and always provding great solutions.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're thrilled to hear that our app is helping you manage your agents and retailers effectively. It's wonderful to know that our customer support team has been responsive and provided great solutions. We truly appreciate your kind words and look forward to continuing to support you!

All reviews

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