CSS Sales Team
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This app creates a metafield for each order and leaves code behind when you remove the app, taking hours to clean.
Hello Team, We noticed your 1-star review and sincerely regret your experience. Regarding the metafields, most Shopify apps create them as part of their functionality. Due to Shopify platform limitations, developers cannot remove metafields after an app is uninstalled. If you had contacted us before uninstalling, we would have been happy to remove them from our side. You can also refer to the Shopify Developer Community for more details on this limitation. (https://community.shopify.com/t/how-do-i-delete-metafields-on-app-uninstall/91797) We truly understand your frustration and are always here to support our users. If this clarification helps, we kindly request you to reconsider and update your review, as it significantly impacts our app’s visibility. Thank you for your understanding.
This app broke our accounts page after uninstalling. Contacted customer service on four separate occasions and no response. Wouldn't recommend.
Our team investigated & found that the issue arose as we have moved away from using the customer account page for the reps' dashboard. In our current setup, we offer a dedicated rep login page to prevent such issues. We feel terrible that your store got affected due to the older version of app. Please accept our apologies and lets us know how we can make it up to you.
Quite possibly the worst app we've ever used. Here are the list of reasons: Basic Plan - No view of all features that require upgrade No sound user experience AT ALL No visual hierarchy, proper grouping, primary vs secondary vs tertiary buttons, lacks contrast or signifiers for understanding the UI Extremely lacks explanations of null states for all kinds of features or pages No distinction between working with sales reps vs affiliates What the heck are sales team templates? Feature toggle switches are unreadable Can't use our own Shopify tags for assigning existing customers to reps Reports are small and don't make sense in null state Email us page should have a contact form. Doesn't even have a "mailto" deeplink to open email client Calendly page title shows "CSS advanced support" as if any beginner would understand that FAQ accordions just look like plain text and have no UX signifiers like dropdown arrows YouTube instructional videos have no proper grouping headings such as "Getting Started." Accept/Deny Sales Rep page makes absolutely no sense. Is this for affiliates? So many more bad UX issues to list! Just the worst app, period. Unusable, in and out. NOTE TO THE DEVELOPER: I'll be glad to consider using your app when these issues are fixed. Make it USABLE!
we will work on the admin side usability , so that our features are easy to understand, setup and use regularly. We have a lot of powerful features and we will make these super easy to set up, take care of null states etc. We will work on the admin side usability for all features and make sure we earn a 5 star review from you.- Vik
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