All reviews

Rating Breakdown

  • 5
    91% (88 ratings)
  • 4
    2% (2 ratings)
  • 3
    2% (2 ratings)
  • 2
    2% (2 ratings)
  • 1
    3% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2020

This app works great, it has all the features we were looking for to make our small business run smoothly. Our sales people have access to everything they need on a day to day basis. The support team has also been outstanding. The response time is excellent, Vik helps us troubleshoot issues we are having and even when it's our error, he takes the time to walk us through the steps to make sure we get it right. Vik has helped us create and perfect our teams experience!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

After testing this app on our store and finding we needed some customization to meet our needs, Vik and his team were quick to respond. They provided custom development within the app and seamlessly integrated Sales Team with other apps on our store. Their customer support is excellent and the solutions they offered have automated multiple processes for us. I would absolutely recommend this app, Vik and his team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2020

This app is awesome, and their customer support is the best I've seen on Shopify. The app lets you tag customers to sales reps, and is tracking the rep's progress. Finally - we don't have to manually extrapolate data to tell us what we want, this app does it for us, and we ensure that our sales representatives are properly compensated for the client base that they have developed. Really a good app, and much better than the other sales rep apps that I have tried using in the past. I aam awful with tech, and got on a screen share with a customer support rep, who was very helpful and got me set up within 15 minutes. This company needs to give their customer support rep , Vik, a promotion- you are amazing bro, and a great asset to this company!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

They were very helpful with our request and specific application needs we were pleased with the result and ease of contact throughout the optimization.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2020

Support was very rapid and solved my issues entirely. I was able to schedule a screen share session (a really helpful thing) to triage my problem.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Great App very useful. Vik and his team are always responsive. They even customized the app for our company. Our sales reps are using the Sales Team App . It also has a nice dashboard and makes our life easier to analyze our sales. Simply the perfect app for any affiliate program. Ibrahim

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

Amazing customer service and software. Helped me set everything up and even helped me customize the app to work perfectly for us. Thanks so much!

Store

Suddora

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 18, 2020

There are so few CRM apps for Shopify I thought that I was never going to find one that worked- I am so happy I found Sales Team. Amazing customer service! Than you Vic and Rik for all the time and customization. We are already setting things and and can't wait to start using it. Absolutely recommend.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

Awesome app! This app helped us get a sales team up and running instantly. I would highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

We needed an app that could help us build a remote sales team that could have the tools to support sales in the field. Vik was amazing at helping us create our sales dashboard, explaining the features and even offering to customize anything we needed that was not off the shelf. I was very impressed with the solution set that was offered but even more impressed with the level of support I received. I am excited with the possibilities of what we can do with Sales Team. Thank you Vik.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

We use this app to help us create affiliate compensation percentages and dollar amounts on sales. I really like how everything is easy to navigate and the input from the Chief Software team. Things started out a little rocky because of the distance, time difference and communication issues, but once we got on the phone with them everything was clearly spelled out and all of our objectives were met. Thanks Vik for all your and your teams help. We really appreciate you guys. Best Regards, Lit TV Live

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2019

This app is just what we needed, and more. Having tried other apps, Sales Rep provides much more value and features than expected. Vik and his support team provide excellent service and response. Vik is great to work with to understand your needs for your business model and work to provide you with what you need for success. It is a pleasure doing business with this high-quality app provider.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2019

This app works and the support team is very helpful! They reply to our messages quickly and fix the issues that we encountered. However, we had to uninstall it as we are still looking at something that would suit best with our business model. This is perfect for stores that would just like simple affiliate features.

Store

Jarvi

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review :) I do want to address your comment "This is perfect for stores that would just like simple affiliate features".. Since our app provides much more than simple affilaite features. Affiliates/ Reps / Ambassadors can send invoices, purchase at wholesale rates, share discounts, you can even assign customers to reps and give commission when customers place an order. Reps can even add potential sales leads to your store... You can even have sales team managers to manage your sales teams :) We are very sad to see you uninstall, but since our app provides such rich feature set for you sales team, i am sure we will see you back soon :)

5 / 5 Share

Feb. 13, 2019

The support offered by this app was beyond amazing. The team helped us every step of the way and made sure we reached our deadlines. Vik helped us find solutions that made the app into an indispensable tool for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Very quick response. I will give this app a thorough try. I hope I will be provided a link for my representative to log in to his dashboard, which I couldn't find it anywhere.

Using app

9 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 19, 2018

Still in the first week of trying out the app. You might have to do additional things to your store to get it to work that aren't in the instructions. Like turning your store accounts/members function to "ON". They are in the process of preparing more videos and were really helpful with getting the app to work. I can see how this will be an amazing app if I get people to use it. Also I wish you could add some more text to the Sales Rep Sign Up Page so I could explain the features of the program.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2018

We are still in the process of customizing the app to our needs but Vik has been nothing short of incredible and accommodating! Our sales process is a little more complicated than most but Vik and his team had no problem understanding and asking great follow up questions. The app has a lot of features and because his team is so willing to make adjustments/customizations for your needs, you will never have to look elsewhere for a better solution! I did research on the other apps that perform a similar function on Shopify and this was by far the obvious choice!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2018

I love this app! I don't normally write reviews but this app is great for tracking what your sales reps are selling! Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2018

The team behind this app has been extremely responsive and willing to implement new features upon request. 2 features we requested were quickly implemented in a matter of weeks.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

The app is extremely easy to integrate, use, and scale. I'm incredibly impressed with the product, and especially the team behind the product - led by a gentleman named Vik. The customer support provided by Vik blew me away, and what's more amazing is that he delivered the service from even before I was a paying customer. Vik has gone as far as working with another app we use called Bold recurring payments to see if integration between the two is possible. They have an amazing dashboard, signing up new reps is built with virality in mind. I couldn't be happier. Thank you Vik!!

Using app

Over 2 years

Total reviews

2

Average rating

5.0