Sam Shipping Protection Upsell

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick responses, helpfulness, and willingness of the support team to address any issues or customization requests. The app itself was described as easy to use, with smooth setup processes and valuable features like shipping protection and customization options. Users also appreciated the seamless integration of the app into their online stores, enhancing customer trust and providing peace of mind during checkout. However, there was one negative review that criticized the app for offering only basic functions, experiencing bugs, delays in support responses, and unresolved issues related to transport insurance calculations and VAT. Despite this, the majority of reviews emphasized the app's effectiveness and the exceptional support provided by the team.