Sam Shipping Protection Upsell
Shipping protection/shipping insurance fully controlled by you
Rating
4.9
feedback
86
chart
#509
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
38%
-
Less than a day
38%
-
Less than a month
13%
-
Less than a year
3%
-
More than a year
0%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising its ease of use, quick setup, and excellent customer support. Users appreciate the shipping protection feature that adds value to their store and instills confidence in customers during checkout. The support team, especially Wilson, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. However, there are a few mentions of bugs and delays in support responses, as well as some features promised but not yet implemented. Overall, the app is highly recommended for its functionality and the positive experience users have had with it.
Highlights
All reviews
April 30, 2026
Rápida y eficaz atención
Hi Fradostore, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
April 29, 2026
Very helpful and was willing to work with me. I appreciate the support. Their customer support for the merchant is fast.
Hi PulseCara, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
April 21, 2026
Very helpful support. The app has exactly what I was needing.
Hi Find My Part, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
April 20, 2026
Great app and very easy to use. The setup was smooth, and the support team responded quickly whenever I had questions. The shipping protection feature works exactly as expected and gives customers extra confidence during checkout. Highly recommended!
Hi NebulTool, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team
March 30, 2026
Wilson removed the free branding in exchange for the review. Seems like a good app so far, but just installed it. Switched over from another app and it has better features so far.
Hi The Original Stretchlace, Thank you so much for your wonderful review! 🌟 We’re glad to hear that Wilson was able to help you quickly and resolve all the issues you encountered. Your satisfaction means a lot to us! If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help. Cheers, The ShopWil Team
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