Sam Shipping Protection Upsell for Shopify

Sam Shipping Protection Upsell

Shipping protection/shipping insurance fully controlled by you

Rating

5.0

feedback

82

Reviews

chart

#160

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    38%
  • Less than a day
    39%
  • Less than a month
    13%
  • Less than a year
    4%
  • More than a year
    0%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising its ease of use, quick setup, and excellent customer support. Users appreciate the shipping protection feature that adds value to their store and instills confidence in customers during checkout. The support team, especially Wilson, is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. However, there are a few mentions of bugs and delays in support responses, as well as some features promised but not yet implemented. Overall, the app is highly recommended for its functionality and the positive experience users have had with it.

Highlights

Ease of use and quick setup
Excellent customer support, especially from Wilson
Shipping protection feature adds value and instills customer confidence
Some bugs and delays in support responses
Promised features not yet implemented

Rating Breakdown

  • 5
    99% (81 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 95% (78)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2026

Very helpful support. The app has exactly what I was needing.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Find My Part, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share

April 20, 2026

Great app and very easy to use. The setup was smooth, and the support team responded quickly whenever I had questions. The shipping protection feature works exactly as expected and gives customers extra confidence during checkout. Highly recommended!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi NebulTool, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share

March 30, 2026

Wilson removed the free branding in exchange for the review. Seems like a good app so far, but just installed it. Switched over from another app and it has better features so far.

Using app

19 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Original Stretchlace, Thank you so much for your wonderful review! 🌟 We’re glad to hear that Wilson was able to help you quickly and resolve all the issues you encountered. Your satisfaction means a lot to us! If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help. Cheers, The ShopWil Team

5 / 5 Share

March 28, 2026

I’ve had an excellent experience with Sam Shipping Protection. The app is easy to use, integrates smoothly, and provides great peace of mind for both our business and our customers—especially for high-value shipments. A special thank you to Wilson, who has been incredibly helpful and responsive. He went above and beyond to answer questions, provide guidance, and ensure everything was set up properly. His support made the entire process seamless. Highly recommend this app and their team!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Wiggins Chandelier, Thank you so much for your wonderful review! 🌟 We’re glad to hear that Wilson was able to help you quickly and resolve all the issues you encountered. Your satisfaction means a lot to us! If you ever need further assistance, don’t hesitate to reach out — we’re always happy to help. Cheers, The ShopWil Team

5 / 5 Share

March 23, 2026

good service

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sleepiio, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

All reviews

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