Sam Shipping Protection Suite for Shopify

Sam Shipping Protection Suite

Sell shipping protection, shipping insurance, route warranty.
Rating
4.9
Feedback
107
Reviews
Chart
#1,443
Shopify

All reviews

1 / 5 Share
Sept. 29, 2026

HORRIBLE. Absolutely GARBAGE. This app, by default, creates a new product for EVERY SINGLE purchase of shipping insurance. We didn't even realize this at first because its the default setting and now my book keeping has HUNDREDS of fake inventory items. What kind of morons set this up instead of using a dynamic pricing for a single insurance product? My books are absolutely wrecked because of this.

Store Using app Total reviews Average rating
Invictus Templar 8 months 2 3.0
Developer Reply

We’re truly sorry for the frustration this caused. We’ve taken your feedback seriously, and the issue has now been improved in the latest version. Thank you for giving Sam a try — we really appreciate it and your feedback. If you’re open to it, feel free to reinstall Sam, and I’ll personally make sure you get the best support possible. 🙏 Wilson from ShopWil

5 / 5 Share
Sept. 28, 2026

Wilson was an amazing help we were on chat for a long time. It started at the nighttime and I woke up in the morning and I was still on chat with the same person and resolved my problem as quick as possible. Service was really good.

Store Using app Total reviews Average rating
Yarnlab About 15 hours 1 5.0
Developer Reply

Hi Yarnlab, Thank you so much for the awesome review! 🎉 We are incredibly happy to hear that you had a great experience with our team and service. Your support means everything to us! If you ever need anything else, just drop us a line—we've always got your back. Cheers, The ShopWil Team

5 / 5 Share
Sept. 26, 2026

Their customer support is incredibly fast at resolving my issue. Thank you Wilson!

Store Using app Total reviews Average rating
Valen & Roche 12 minutes 1 5.0
Developer Reply

Thanks bro for sticking with us! Really appreciate it 🙌

5 / 5 Share
Sept. 24, 2026

Great app

Store Using app Total reviews Average rating
Zyntiva LTD 10 days 3 5.0
Developer Reply

Hi my friend, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share
Sept. 23, 2026

Amazing and fast customer service. They fulfilled my requests promptly and even offered to remove the watermark for free, even though I was using the free plan.

Store Using app Total reviews Average rating
VolleyTide 30 days 1 5.0
Developer Reply

Hi VolleyTide, Thanks so much! 🎉 Cheers, The ShopWil Team

5 / 5 Share
Sept. 22, 2026

awesome service

Store Using app Total reviews Average rating
Jewel Heels 7 months 4 4.0
Developer Reply

Hi my friend, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share
Sept. 16, 2026

It is easy to use, and customer service responds promptly and provides helpful assistance. I used the free version for a while and now plan to upgrade to the Standard version.

Store Using app Total reviews Average rating
youngsee 5 months 3 5.0
Developer Reply

Hi youngsee, Thanks so much for the kind words! 🎉 Cheers, The ShopWil Team

5 / 5 Share
Sept. 4, 2026

We recently started using this shipping protection service for our company, and so far, we’ve been very impressed with the experience. From the initial setup to getting everything integrated, their customer service has been excellent. They were responsive, helpful, and took the time to answer our questions and make sure we understood how everything worked. While we haven’t had to submit a shipping claim yet, the setup process has been smooth and we feel confident knowing we have a reliable solution in place should an issue arise. As a growing business, having great customer support and an easy-to-use shipping protection option is extremely important to us.

Store Using app Total reviews Average rating
Linssen Wakesurf 9 days 2 5.0
Developer Reply

Hi Linssen Wakesurf, Thank you for the awesome review! 🙌 So glad the setup and support experience has been smooth—we've always got your back if a claim ever comes up. Cheers, The ShopWil Team

5 / 5 Share
Aug. 21, 2026

I’m really impressed with the support I received. They were quick to respond, listened carefully to everything I wanted to change, and helped me solve every issue along the way. The whole process was smooth, and everything was ready exactly when I needed it. Highly recommend their service!

Store Using app Total reviews Average rating
steeply 9 minutes 2 5.0
5 / 5 Share
Aug. 3, 2026

Store Using app Total reviews Average rating
Simmple 13 days 1 5.0
5 / 5 Share
July 27, 2026

Store Using app Total reviews Average rating
vantyxsupply 3 days 1 5.0
Developer Reply

Hi vantyxsupply, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share
July 27, 2026

Store Using app Total reviews Average rating
niMD 14 days 1 5.0
Developer Reply

Hi niMD, Thank you so much for the awesome review! 🎉 We are incredibly happy to hear that you had a great experience with our team and service. Your support means everything to us! If you ever need anything else, just drop us a line—we've always got your back. Cheers, The ShopWil Team

5 / 5 Share
June 18, 2026

This app instantly became one of those ‘why didn’t we install this sooner?’ tools. The setup was painless, the customization is clean, and customers genuinely appreciate the added peace of mind at checkout. It blends right into our store and has already boosted trust and conversions. Support is fast, friendly, and actually helpful — which is rare. Highly recommend. poutperfct.us

Store Using app Total reviews Average rating
POUT PERFECT™ | Official Store About 13 hours 4 5.0
Developer Reply

Hi POUT PERFECT™ | Official Store, Thank you so much for the awesome review! 🎉 We are incredibly happy to hear that you had a great experience with our team and service. Your support means everything to us! If you ever need anything else, just drop us a line—we've always got your back. Cheers, The ShopWil Team

5 / 5 Share
June 8, 2026

wilson was really perfect with me ! communication , relation i am so happy with the customer service

Store Using app Total reviews Average rating
Heykiz About 1 hour 2 5.0
Developer Reply

Hi Heykiz, Thank you so much for the awesome review! 🎉 We are incredibly happy to hear that you had a great experience with our team and service. Your support means everything to us! If you ever need anything else, just drop us a line—we've always got your back. Cheers, The ShopWil Team

5 / 5 Share
June 7, 2026

Amazing customer service, They kept with my edits, demands, asks and issues for a full day dealing. amazing customer service.

Store Using app Total reviews Average rating
FlamingoAholic 10 days 2 5.0
Developer Reply

Hi FlamingoAholic, Thank you so much for the awesome review! 🎉 We are incredibly happy to hear that you had a great experience with our team and service. Your support means everything to us! If you ever need anything else, just drop us a line—we've always got your back. Cheers, The ShopWil Team

5 / 5 Share
June 5, 2026

Great App! works perfecly fine! Great Support!

Store Using app Total reviews Average rating
bestelectronic.de About 1 hour 12 5.0
Developer Reply

Hi bestelectronic.de, Thank you so much for the awesome review! 🎉 We are incredibly happy to hear that you had a great experience with our team and service. Your support means everything to us! If you ever need anything else, just drop us a line—we've always got your back. Cheers, The ShopWil Team

5 / 5 Share
June 4, 2026

Great support

Store Using app Total reviews Average rating
Cozy Confidence About 22 hours 2 5.0
Developer Reply

Hi Cozy Confidence, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share
June 4, 2026

Amazing customer service, They kept with my edits, demands, asks and issues for a full day dealing with 2 diffrent guys till all was done and ready before launch day. amazing customer service.

Store Using app Total reviews Average rating
Midnight Whiskey About 1 month 3 5.0
Developer Reply

Hi Midnight Whiskey, Thanks so much for your kind words! 🎉 We’re thrilled to know you enjoyed our service and communication. Your support means the world to us, and we’re always here if you need anything. Just drop us a message anytime — we’ve got you covered! Cheers, The ShopWil Team

5 / 5 Share
May 30, 2026

great app! Great customer too support wilson really came though!

Store Using app Total reviews Average rating
Cellaura Wear 25 minutes 1 5.0
Developer Reply

Hi Cellaura Wear, Thanks so much for the kind words! 🎉 Cheers, The ShopWil Team

5 / 5 Share
May 25, 2026

ok no problem , the app and customer service is good

Store Using app Total reviews Average rating
NIMBIS FIX 23 minutes 2 5.0
Developer Reply

Hi NIMBIS, Thanks so much for the kind words! 🎉 Cheers, The ShopWil Team

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