Rating
5.0
feedback
29
chart
#1,320
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
62%
-
More than a year
10%
Reviews Summary
The reviews for the SavedBy Shopify App are overwhelmingly positive, with users praising the platform for its effectiveness in handling shipping protection and insurance. Customers appreciate the ease of creating claims, the quick processing time, and the reliability of the app in ensuring customer satisfaction. The team behind SavedBy is highlighted for their exceptional customer service, responsiveness, and willingness to go above and beyond to assist users. Many reviewers mention that the app has significantly improved their conversion rates and profit per order, attributing it to the sense of security it provides to customers. Overall, SavedBy is described as a valuable asset that simplifies the shipping process and enhances the overall customer experience.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
SavedBy has been a phenomenal addition to our site! The entire team is incredibly responsive and helpful. We had a few requests that are outside the norm and they didn't skip a beat in getting it done for us. If you're looking to add package protection, go with SavedBy!
Dec. 2, 2025
SavedBy has taken a lot of pressure off of our Customer Service team and helped us save money. They have been a wonderful company to work with - they're attentive, accommodating, and reliable. I love that they're real people with real solutions, truly a pleasure to work with.
Dec. 2, 2025
We vetted quite a few options in this category and ultimately decided to go with the SavedBy solution. This team has been a pleasure to work with; super responsive and truly take care of customers. The SavedBy solution was everything we hoped it would be and a great addition to our business.
Nov. 7, 2025
Honestly, It's not often I feel impressed by the support I get from any app. The team at SavedBy responds within the same hour with dev support, questions around accounting, or on suggestions to the tool. It works very flawlessly and there are not a whole lot of reasons to not use this app if you are considering offering package protection.
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