SavedBy Package Protection
Making lost, stolen, and damaged packages a worry of the...
Rating
5.0
feedback
11
chart
#1,214
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
18%
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Less than a year
73%
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More than a year
0%
Reviews Summary
The reviews for the app are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, and effectiveness in resolving shipping issues. Customers appreciate the seamless experience the app provides in handling package problems and improving customer satisfaction. The team behind the app is highly praised for their quick responses, helpfulness, and dedication to resolving issues promptly. Users also highlight the positive impact on their business, such as increased conversions and better customer experiences.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 25, 2024
Since none of us have control over how the courier service handles our products, SavedBy has been super helpful, especially with product/order replacements and covering full refunds if the customer claim qualifies. The team is also readily available to respond, I always hear back within the hour. Thanks to SavedBy, we've saved many headaches and retained happy customers.
Jan. 29, 2024
Great App, Great Team. Jenny has been super helpful the whole time we’ve been working together.
Oct. 4, 2023
Savedby has been terrific to work with. The customer service in setting up was exceptional and easy to do. Lots of clients using the service as well and are loving it!
June 19, 2023
We made the switch and we couldn't be happier we did! They take care of our customers package issues so seamlessly and they are very helpful if you have any questions. Love this team and they have been killing it. This is the best way to offer Package Protection. It makes my life easier knowing I can our customers to Savedby and they will be taken care of.
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