Rating
5.0
feedback
20
chart
#985
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
15%
-
Less than a year
75%
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More than a year
5%
Reviews Summary
The reviews for the SavedBy app on Shopify are overwhelmingly positive, with users praising its ability to increase conversion rates and profit per order. Customers appreciate the sense of security provided by the insurance option in the cart, leading to a better shopping experience. The support team is highlighted for being responsive and helpful, making the overall experience with the app excellent. Users also mention the ease of creating claims and the quick processing time as major benefits of using SavedBy. However, some reviews mention that the app runs seamlessly in the background, indicating that it may not be very visible or customizable for some users.
Highlights
Review RSS Feed
All reviews
Aug. 19, 2025
I couldn't recommend this company enough. they are without question the best shipping protection app on the market. they have saved us so much money and their team is very fast and professional when it comes to answering any questions. don't waste your hard earned money with other companies.
July 21, 2025
I was skeptical before trying this app since I figured it would hurt our conversion rate. I was VERY surprised to see that it actually both increased our CVR and profit per order. The psychology seems to work like this... Potential customers see the insurance in the cart (for about $1-2) and it makes them feel safer about the purchase, thus increasing CVR, and more money in our pocket, which in turn allows us to deal with lost packages etc. The SavedBy team is great to work with, extremely fast, and you can tell they've done their homework to optimize their app for conversion. As a disclaimer, I want to point out that the SavedBy team requested this review but everything above is true. I wasn't offered any incentive for this review.
July 1, 2025
This is one of the few Shopify apps that we've used over the years that works exactly as advertised, if not more! Our customers have received speedy assistance from them when needed, and they have been incredibly helpful with our wishes as well.
June 22, 2025
We honestly don't think there's a better shipping insurance app out there. If there is, we wouldn't know because we're definitely not looking elsewhere. lol We've been using SavedBy for a few months now and we can't stress enough how satisfied we are with the app. Creating a claim is super easy, and processing takes less than 24 hours and the claims are always approved with no issues. The support team is great. Peace of mind is key for us and SavedBy gives us just that. Keep being great SavedBy!
June 19, 2025
Definitely recommend this. Great platform and a nice value add for our customers. Support has been next level. SavedBy's team is fantastic.
You all have been a dream team to work with, really appreciate the review and we cannot wait to continue growing alongside the Gorilla Mind team! Cheers
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